Millbrae, California
Cadence Millbrae
Assisted Living · Memory Care · Independent Living
1201 Broadway, Millbrae, CA 94030
Cadence Millbrae in Millbrae, California offers independent living, assisted living, and memory care across a larger community with 165 licensed beds.
- Licensed capacity
- 165 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 9
- Complaints with substantiated allegations
- 4
AI summary
Cadence Millbrae has 9 Type A findings — the state's most severe citation class, tied to resident safety or care — across its 8 years licensed, and all 9 fall within the past three years, indicating an active and recent pattern rather than an old, resolved one.
Read Full SummaryRead less
- Track record — Over 8 years of operation, the community has accumulated 9 Type A citations and 4 Type B (administrative) citations, alongside 14 complaint investigations, a volume of findings that is notable for the size and tenure of this community.
- Recent 3 years — All 9 Type A citations and all 7 substantiated allegations occurred within the past three years, meaning the concerning findings are concentrated in the recent period rather than fading into the past.
- Complaints — Complaint investigations (14 lifetime, 8 in the past three years) have outpaced routine inspections, and about a third of investigated allegations were substantiated, with 7 substantiated against 9 unsubstantiated and 5 unfounded.
- Severity — The clustering of severe findings in recent years, rather than a single isolated incident long ago, is the central fact families should weigh alongside the community's larger 165-bed scale.
- 1.Can you walk through what each of the 9 recent Type A findings involved and what corrective actions were taken and verified by the state?
- 2.Which categories of allegations were substantiated in the past three years, and what specific changes have been made to address them?
- 3.What steps has leadership taken since these findings to prevent recurrence, and how has resident care been affected during this period?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #415601039
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 14
- Type A citations · most severe class
- 9
- Type B citations · administrative
- 4
- Substantiated allegations
- 7
Available reports · 25
Facility evaluation
Nov 25, 2025
Complaint investigation
Aug 27, 2025
Facility evaluation
Aug 27, 2025
Complaint investigation
Apr 8, 2025
Complaint investigation
Nov 8, 2024
1–5 of 25 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,995 / mo
- Studios
- $2,995 / mo
- 1-Bedroom
- $4,995 / mo
Independent LivingStarting at$4,465 / mo
- Studios
- $4,465 / mo
- 1-Bedroom
- $5,720 / mo
Memory CareStarting at$5,885 / mo
- Shared Rooms
- $5,885 / mo
- Private Rooms
- $7,885 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.4Average RatingAveraged from 91 reviews published on other websites
AI review summary
Most families praise friendly, attentive staff and a clean, welcoming environment, but should verify current staffing consistency, pricing transparency, and memory care specifics before committing.
Read Full SummaryRead less
- Staff & care — Reviewers repeatedly describe caregivers, med techs, and management as friendly, attentive, patient, and responsive to residents' needs.
- Atmosphere & grounds — The community is frequently called clean, modern, bright, and homey, with well-kept renovated interiors and pleasant common areas like a piano lounge and theater.
- Activities — Families highlight engaging programming, scenic outings, games, and a lively lobby atmosphere that helps residents build friendships.
- Dining — Many reviews mention tasty meals with variety, though a few describe the food as bland or institutional at times.
- Communication — Several families note staff proactively call about falls or incidents and are thorough during tours and move-in, providing peace of mind.
- Staff & care — A number of reviews describe inconsistent care such as delayed meal assistance, missed bathing, or staff turnover, so families should ask how care consistency is monitored, especially for higher-need residents.
- Financial transparency — Multiple reviewers were surprised by pricing that exceeded quotes or expectations, so it's worth clarifying how costs change with added care levels or new buildings before signing on.
- Communication — Some reviews mention confusing billing systems or lack of clear answers on memory care access, so ask directly about billing processes and whether tours include the memory care unit.
- Cleanliness & maintenance — A few reviews cite lapses like unwashed laundry or unclean move-in units, so confirm current housekeeping and laundry procedures on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Cadence Millbrae, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Cadence Millbrae. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Cadence Millbrae?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.