Merced, California
Merced Senior Living
Assisted Living · Memory Care
3420 R Street, Merced, CA 95348
Merced Senior Living is a community in Merced, California offering Assisted Living and Memory Care, with staff available 24 hours a day to help with daily living tasks.
- Licensed capacity
- 93 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2015
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 6
AI summary
Merced Senior Living has 3 Type A findings across 11.3 years of operation, and all 3 fall within the past three years, alongside 12 Type B administrative findings and 16 substantiated allegations out of the investigated total.
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- Recent 3 years — All 3 of the lifetime Type A citations (the most severe class, tied to resident safety or care) and 7 of the 12 Type B administrative citations were issued within the past three years, meaning the concerning activity clusters recently rather than spreading evenly across the operating period.
- Complaints — Complaint investigations (11 in the past three years alone) far outnumber routine inspections (3 in the same window), and roughly 25% of all investigated allegations across the license period were substantiated, with 10 of the 16 substantiated allegations occurring in just the last three years.
- Track record — After roughly eight years of licensure with fewer recorded findings, the record shows a marked increase in inspection and complaint activity in the most recent three-year window, which is the opposite of an improving trajectory.
- Operating tenure — More than 11 years of operating history gives real signal here — this is not a thin record from a newly licensed home, so the recent cluster of findings carries more weight than it would for a newer community.
- 1.Which specific categories of allegations were substantiated in the past three years, and what corrective actions were taken and independently verified?
- 2.What changed operationally around 2023-2024 that led to the increase in complaint investigations and Type A findings?
- 3.Can the community walk through the current staffing, training, and care-plan procedures that address the issues behind the recent Type A citations?
Source: California Department of Social Services (CDSS)
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- License number
- License #247206921
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 12
- Substantiated allegations
- 0
Available reports · 35
Facility evaluation
Apr 29, 2026
Complaint investigation
Apr 29, 2026
Complaint investigation
Apr 29, 2026
Complaint investigation
Apr 9, 2026
Complaint investigation
Dec 10, 2025
1–5 of 35 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,200 / mo
- 1-Bedroom
- $3,200 / mo
- 2-Bedroom
- $3,750 / mo
- Studios
- $3,850 / mo
Memory CareStarting at$3,895 / mo
- Shared Rooms
- $3,895 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
3 services
- Dementia care
- Respite / Short-term care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- On-site market / Store
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
8 features
- Professional chef
- Accommodates special diets
- Vegetarian/Vegan Options
- Restaurant-style dining
- International cuisine
- All-day / Flexible meal times
- Room service
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.9Average RatingAveraged from 94 reviews published on other websites
AI review summary
Most families report attentive, friendly staff and a beautiful, well-kept community, but a recurring minority of reviews describe serious lapses in hygiene and staffing that are worth probing on a tour.
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- Staff & care — Reviewers repeatedly praise staff as warm, attentive, and genuinely caring, with several individual caregivers and directors singled out for going above and beyond during difficult times.
- Atmosphere & grounds — The facility is consistently described as beautiful, clean, and more like a nice hotel than a hospital, with well-maintained grounds and remodeled interiors.
- Communication — Many families highlight thorough, approachable communication during move-in and ongoing care, with staff addressing concerns quickly.
- Activities — Reviewers note a solid range of activities including crafts, bingo, outings, and outside entertainers that keep residents engaged.
- Dining — Meals are frequently called good or tasty, with some reviewers noting healthy options and entree choices, though a few wanted more variety.
- Staff & care — A number of reviews describe short-staffing leading to slow response times, missed hygiene care, and inconsistent attentiveness, so families should ask about current staff-to-resident ratios, especially on nights and weekends.
- Cleanliness & maintenance — Several reviews report dirty rooms, unwashed linens, or odors in the memory care unit, which is worth verifying with an unannounced visit or direct tour of memory care spaces.
- Financial transparency — Some families mention costs rising unexpectedly or a point-based fee system that's hard to predict, so ask for a clear breakdown of how charges increase with care level.
- Communication — While many praise communication, others describe slow callbacks or difficulty reaching a loved one, so confirm the facility's protocol for family updates and emergency contact.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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