Menlo Park, California

Sandhill Assisted Living

Assisted Living · Residential Care · Memory Care

1239 Middle Avenue, Menlo Park, CA 94025

Sandhill Assisted Living in Menlo Park is a six-bed residential community offering assisted living and memory care services.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
November 2022

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #415601141Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
2
Complaints with substantiated allegations
1

AI summary

Sandhill Assisted Living, a 6-bed home licensed since late 2022, has accumulated 8 Type A findings (the state's most severe citation class, covering resident safety and care) and 2 Type B (administrative) findings over its 3.7 years of operation, including 2 Type A findings tied to a substantiated complaint within the…

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past three years.

  • Track record — Across a relatively short 3.7-year operating period, this small 6-bed home has drawn 8 Type A findings and 2 Type B findings, a notable concentration of the most serious citation class for a home of this size.
  • Recent 3 years — Of the lifetime Type A total, 2 are tied to a complaint investigation within the past three years; the remaining Type A findings come from undated 'Other Visits' or earlier dated inspections, so the record does not show a clear improving trajectory.
  • Complaints — The single complaint investigation on record resulted in 2 substantiated allegations and no unsubstantiated or unfounded findings, meaning essentially every allegation investigated here was confirmed.
  • Operating tenure — With under 4 years of licensed history and 15 dated visits, there is a reasonable amount of inspection activity to draw on, but the short tenure still means less long-term pattern to weigh against the findings.
Ask the community
  1. 1.Can you walk us through what the Type A citations involved and what corrective actions were taken for each?
  2. 2.What specific corrective steps were verified by the state following the substantiated complaint from February 2025?
  3. 3.Have staffing, training, or care-plan practices changed since the most recent citations, and how is ongoing compliance being monitored?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #415601141
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
3
Complaint investigation visits
1
Type A citations · most severe class
8
Type B citations · administrative
2
Substantiated allegations
2

Available reports · 16

  • Facility evaluation

    Oct 30, 2025

    PDF
  • Facility evaluation

    Apr 10, 2025

    PDF
  • Complaint investigation

    Feb 19, 2025

    PDF
  • Facility evaluation

    Nov 4, 2024

    PDF
  • Facility evaluation

    May 24, 2024

    PDF

1–5 of 16 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$5,100 / mo
Shared Rooms
$5,100 / mo
Private Rooms
$6,600 / mo

Care & support

Daily Care Services

8 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible
  • Incontinence care

Specialized Care

1 service
  • Respite / Short-term care

Daily life & programs

Spaces & services

Amenities

4 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning

Outdoor Spaces

2 features
  • Walking paths
  • Garden / Courtyard

Dining Options

2 features
  • All-day / Flexible meal times
  • Accommodates special diets

Transportation

1 feature
  • Scheduled transportation

Community Services

1 feature
  • Move-in coordination

Reviews

Online reputation

3.0

Averaged from 1 review published on other websites

AI review summary

A tour left a mixed impression: the facility felt bright and staff were personable, but cleanliness and dated conditions are worth verifying in person.

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What reviewers praise
  • Staff & care — The tour guide was described as very nice and answered questions thoroughly, leaving no complaints about that interaction.
  • Atmosphere & grounds — Visitors noted the facility appeared nice and bright on first impression.
Worth asking about
  • Cleanliness & maintenance — A visitor felt the community was not as clean as expected and thought it needed updates to the home.
  • Staff & care — The community was described as only meeting legal guidelines at an okay level rather than exceeding expectations, so families should ask about day-to-day care standards.
  • Value & pricing — Pricing, fee structure, and how costs change with higher care needs were not addressed, so families should confirm these details on a tour.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Sandhill Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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