Menifee, California
Sun City Gardens
Assisted Living · Memory Care · Independent Living
28500 Bradley Road, Menifee, CA 92586
Sun City Gardens is a senior living community in Menifee, California offering Independent Living, Assisted Living, and Memory Care, along with 55+ active adult apartments and short-term Respite Care.
- Licensed capacity
- 74 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 7
- Complaints with substantiated allegations
- 6
AI summary
Sun City Gardens has drawn 6 Type A findings (the state's most severe citation class, covering resident safety and care) over 3.5 years of licensure, with 7 Type A findings recorded in just the past three years, indicating this is a current and active pattern rather than an isolated event in the past.
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- Track record — Across 3.5 years of operation, Sun City Gardens has accumulated 6 lifetime Type A citations and 5 Type B citations (administrative, paperwork-and-procedure findings), a notable volume for a community licensed since 2023.
- Recent 3 years — The recent slice shows 7 Type A citations and 10 substantiated allegations, meaning the concerning findings are concentrated in the current period rather than fading into the past — there is no improvement trajectory to point to yet.
- Complaints — Complaint investigations (24 lifetime, 16 in the past three years) far outnumber routine inspections (3 lifetime), and about 22% of all investigated allegations were substantiated, meaning roughly one in five complaints resulted in a confirmed finding.
- Operating tenure — With only 3.5 years of licensed history and just 3 routine inspections on record, the community has a limited track record, and the concentration of findings in that short window carries more weight than it would for a longer-tenured operator.
- 1.Which specific categories of care or safety were involved in the 6 Type A citations, and what corrective actions were taken and verified by the state?
- 2.Of the 10 substantiated allegations, which areas of care were affected, and has the community changed staffing, training, or procedures in response?
- 3.Given the high volume of complaint investigations relative to inspections, what is generating so many complaints, and how does the community track and respond to resident or family concerns?
Source: California Department of Social Services (CDSS)
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- License number
- License #331881358
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 24
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 5
- Substantiated allegations
- 10
Available reports · 26
Facility evaluation
May 21, 2026
Complaint investigation
Mar 24, 2026
Facility evaluation
Feb 11, 2026
Complaint investigation
Nov 8, 2025
Complaint investigation
Jun 7, 2025
1–5 of 26 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,700 / mo
- Private Rooms
- $4,700 / mo
- Studios
- $5,600 / mo
- 1-Bedroom
- $6,600 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Swimming pool / Hot tub
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Altered-texture food options
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.6Average RatingAveraged from 149 reviews published on other websites
AI review summary
Independent living residents and families overwhelmingly praise the friendly staff, beautiful grounds, and affordable pricing, but memory care and assisted living raise serious care, staffing, and management concerns worth investigating directly.
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- Staff & care — Reviewers repeatedly describe staff, including named team members like Eduardo and Esmeralda, as warm, attentive, and quick to learn residents' names.
- Atmosphere & grounds — The gardens, courtyards, and walking paths are consistently called beautiful and peaceful, and many say recent renovations have modernized common areas nicely.
- Value & pricing — Many families specifically chose Sun City Gardens for its affordability relative to other communities, calling it a great value for the cost.
- Communication — Several reviewers contrast Sun City Gardens favorably with other communities they toured, praising staff who took time to answer questions and follow up personally.
- Dining — A number of reviews highlight a full menu with variety and accommodating substitutions, though this is not universal.
- Staff & care — Multiple reviews describe understaffing in memory care and assisted living, including infrequent incontinence care, unanswered call needs, and residents left unattended for long periods; families should ask directly about staff-to-resident ratios at higher care levels.
- Dining — Food quality is a recurring complaint, with some describing repetitive, starchy menus and inconsistent delivery of advertised meal options, so it's worth clarifying current dining plans and any recent changes.
- Communication — Several reviewers report frequent management or director turnover, inconsistent housekeeping, and cases where promised services or amenities were not delivered after move-in; ask what protections exist if care agreements change.
- Financial transparency — Some families mention unexpected rent increases and confusion over added fees for meals or services, so confirm exactly how costs escalate across care levels before signing.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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