Los Banos, California
Valley Spring Memory Care
Memory Care
555 Miller Lane, Los Banos, CA 93635
Valley Spring Memory Care is a residential care facility in Los Banos, CA that provides specialized memory care for residents with dementia or Alzheimer's disease.
- Licensed capacity
- 50 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 4
AI summary
Valley Spring Memory Care has accumulated 7 Type A findings (the most severe citation class, involving resident safety or care) over its 4.5 years of licensure, with 4 of those occurring within just the past three years, alongside 5 substantiated allegations in that same recent window.
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- Track record — Across a relatively short 4.5-year operating history, the community has drawn 7 Type A findings and 2 Type B (administrative) findings, a concentration that stands out even accounting for its limited tenure.
- Recent 3 years — Rather than easing over time, the pattern has intensified recently: 4 of the 7 lifetime Type A findings and all 5 substantiated allegations occurred in the past three years, with several tied to a single complaint-driven visit in November 2024 and another cluster in March 2026.
- Complaints — Complaint investigations (17 lifetime) far outnumber routine inspections (4 lifetime), and about 11% of investigated allegations were substantiated, meaning most were closed as unsubstantiated or unfounded, but the substantiated share still warrants a direct conversation.
- Operating tenure — With just 4.5 years since licensing in February 2022, this record reflects a still-forming track record rather than a long span of history to average out.
- 1.What specific corrective actions were taken after the Type A findings issued in November 2024 and March 2026, and has the state verified they were resolved?
- 2.Which categories of allegations were substantiated among the 5 confirmed cases, and what changes were made in response?
- 3.Given that complaint investigations far exceed routine inspections here, what is driving the volume of complaints, and how does staff turnover or care planning play into that?
Source: California Department of Social Services (CDSS)
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- License number
- License #247209172
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 17
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 2
- Substantiated allegations
- 5
Available reports · 28
Facility evaluation
May 1, 2026
Complaint investigation
May 1, 2026
Facility evaluation
Apr 20, 2026
Facility evaluation
Mar 27, 2026
Facility evaluation
Mar 12, 2026
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$4,000 / mo
- Shared Rooms
- $4,000 / mo
- Private Rooms
- $6,800 / mo
Care & support
Daily Care Services
7 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Incontinence care
Specialized Care
2 services
- Hospice agency partnership
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
12 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Air conditioning
- Art studio / Craft room
- Beauty salon / Barber
- Library / Reading room
- Private bathroom
- Activity room
- Fireplace / Common fireplace
- Piano / Music room
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 32 reviews published on other websites
AI review summary
Reviewers consistently describe Valley Spring as a warm, attentive memory care community with engaged staff and good food, though families should confirm pricing and staffing details on a tour.
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- Staff & care — Visitors and families repeatedly praise the caregivers and med techs as patient, attentive, and genuinely warm toward residents, often describing them as treating residents like family.
- Atmosphere & grounds — The community is frequently described as clean, welcoming, and home-like rather than institutional, with secure outdoor spaces and a layout designed for easy navigation.
- Dining — Multiple reviewers who shared a meal on-site praised the food as delicious, nutritious, and offered in sufficient quantity.
- Activities — Families highlight a variety of morning activities and engagement programs tailored to residents' cognitive abilities that keep them active and socially connected.
- Communication — Reviewers note that questions are answered promptly and that staff maintain open, reassuring communication with families about their loved ones' care.
- Financial transparency — Reviews focus heavily on care quality and atmosphere but say little about pricing structure, so families should ask how costs change as care needs increase.
- Staff & care — Praise for staffing is strong overall, but families should confirm staffing ratios and coverage during nights and weekends since most comments reflect daytime visits.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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