Los Angeles, California
The Pinnacles at Burton - North
Memory Care · Assisted Living · Independent Living
8757 Burton Way, Los Angeles, CA 90048
The Pinnacles at Burton - North in Los Angeles provides memory care, assisted living, and independent living for a larger community with 138 licensed beds.
- Licensed capacity
- 138 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 1999
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Over more than 27 years of operation, The Pinnacles at Burton - North has accumulated 1 Type A finding and 2 Type B findings lifetime, but the more recent picture shows 2 Type A and 2 Type B citations tied to complaint investigations within the past three years.
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- Track record — Across 27 years of licensure the lifetime totals are modest, one Type A finding (the most severe class, tied to resident safety or care) and two Type B administrative findings, but nearly all of the citation activity shows up in the recent slice rather than being spread evenly across the community's history.
- Recent 3 years — The past three years account for 2 Type A and 2 Type B citations along with 11 complaint investigations, a notably more active period than the lifetime numbers alone would suggest, so the recent trajectory is the more important signal here.
- Complaints — Complaint investigations (11) far outnumber routine inspections (4) in the recent period, and 3 allegations have been substantiated lifetime, a roughly 9% substantiation rate against 29 unsubstantiated allegations.
- Operating tenure — More than 27 years of continuous licensure gives useful context for judging this pattern, a long-tenured community with a largely clean early history that has seen more scrutiny and findings concentrated recently.
- 1.What specifically led to the two Type A citations issued in the past three years, and what corrective actions were taken?
- 2.Which categories of allegations were substantiated, and have the corrective actions been verified by the state?
- 3.Given the jump in complaint investigations recently, has anything changed in staffing, management, or care practices at this community?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197602370
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 29
Facility evaluation
Aug 17, 2026
Complaint investigation
Jul 22, 2026
Complaint investigation
Jul 22, 2026
Complaint investigation
Jul 9, 2026
Complaint investigation
Jul 9, 2026
1–5 of 29 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Medication management
- Non-ambulatory care
Daily life & programs
Spaces & services
Amenities
3 features- Pet Friendly
- Activity room
- Beauty salon / Barber
Outdoor Spaces
1 feature- Outdoor common space
Dining Options
2 features- Kosher meals available
- Vegetarian/Vegan Options
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Reviews
Online reputation
4.0Average RatingAveraged from 9 reviews published on other websites
AI review summary
Families consistently praise the caring staff, cleanliness, and activity variety, but should ask about food quality outside the kosher menu and any building odor issues.
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- Staff & care — Reviewers repeatedly describe staff and management as friendly, attentive, respectful, and quick to respond in emergencies.
- Activities — A wide range of daily activities is consistently mentioned, including arts and crafts, music performances, bingo, yoga, bridge, and Mah jongg.
- Atmosphere & grounds — Many describe the community as clean, spacious, and more like a nice hotel than an institutional facility, with attractive common areas and patios.
- Value & pricing — Several reviewers note the cost is reasonable and management has been willing to negotiate on price.
- Dining — While some reviewers enjoyed the kosher food, others found it repetitive or a poor fit for residents used to fresh vegetables and whole grains, so families should sample a meal during a tour.
- Cleanliness & maintenance — A few reviews mention noticeable odors in the hallways of the older building, worth checking on a visit.
- Atmosphere & grounds — The location is in a quiet residential area with little within walking distance, which may matter for residents who like to go out independently.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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