Los Angeles, California
Sunny Hills Assisted Living
Assisted Living · Memory Care
8717 West Olympic Boulevard, Los Angeles, CA 90035
Sunny Hills Assisted Living in Los Angeles provides assisted living and memory care to over 100 residents in a larger community setting.
- Licensed capacity
- 120 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2015
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 3
AI summary
Sunny Hills has drawn 1 Type A finding and 15 Type B findings over 11.5 years, with the single Type A citation and 3 of the 11 substantiated allegations occurring within the past three years, so the record reflects a currently active pattern rather than a resolved one.
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- Track record — Across more than 11 years of operation, Sunny Hills has one Type A finding (the most severe citation class, tied to resident safety or care) and 15 Type B findings (administrative issues like paperwork, posting, or minor procedural gaps).
- Recent 3 years — The single lifetime Type A citation falls within the past three years, along with 4 of the 15 Type B citations, so the most serious finding is recent rather than historical.
- Complaints — Complaint investigations (28 total, 14 in the past three years) far outnumber routine inspections (5 total, 3 recent), and about 21% of all investigated allegations were substantiated, including 3 of the 11 substantiated cases in the last three years.
- Operating tenure — More than a decade of continuous licensure gives a reasonably long baseline, and the pattern of complaint activity has continued steadily rather than clustering only in the early years.
- 1.Can you walk us through what led to the Type A citation issued in the past three years and what corrective steps were taken?
- 2.Which categories of allegations were substantiated, and what corrective actions were verified by the state afterward?
- 3.Given that complaints are investigated far more often than routine inspections occur, what internal steps does the community take to reduce complaint volume?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197608842
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 28
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 15
- Substantiated allegations
- 11
Available reports · 28
Complaint investigation
Mar 2, 2026
Complaint investigation
Mar 2, 2026
Facility evaluation
Jan 22, 2026
Complaint investigation
Jan 22, 2026
Complaint investigation
Jan 22, 2026
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,500 / mo
- Private Rooms
- $2,500 / mo
- Shared Rooms
- $3,250 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.3Average RatingAveraged from 8 reviews published on other websites
AI review summary
Experiences at Sunny Hills are highly inconsistent, with some praising warm staff and cultural programming while others report neglect and poor communication, so a careful visit and reference check is essential.
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- Staff & care — Several reviewers describe staff and leadership as warm, friendly, and attentive, with one noting a new director who put families at ease with her kindness toward residents.
- Atmosphere & grounds — Some families mention clean, well-maintained rooms and a pleasant location and amenities.
- Activities — Cultural programming tailored to Korean-speaking residents is noted as a distinctive strength for that community.
- Communication — Multiple reviewers describe unresponsive or dismissive behavior from staff, including calls being hung up on and a lack of empathy during serious situations, so families should ask how the community handles urgent family communication today.
- Staff & care — Reports of neglect, rude treatment of family members, and inconsistent care following management changes suggest families should ask about current staffing levels, turnover, and language capabilities of caregivers.
- Financial transparency — Some reviews mention unexpected additional fees, so families should clarify the full fee structure and how costs may change with care needs.
- Value & pricing — Given the sharp contrast between very positive and very negative accounts, it's worth asking the community directly about recent leadership changes and how they've addressed past resident and family complaints.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Sunny Hills Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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