Los Angeles, California
Melrose Villas
Assisted Living · Memory Care
823 North Poinsettia Place, Los Angeles, CA 90046
Melrose Villas in Los Angeles provides assisted living and memory care services in a mid-sized community with 68 licensed beds.
- Licensed capacity
- 68 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 7
AI summary
Melrose Villas has 2 Type A findings across 8.3 years of operation, alongside 11 substantiated allegations, and the pattern of recent activity is worth discussing directly with the community.
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- Track record — Over 8.3 years of licensure the community has accumulated 2 Type A citations (the state's most severe class, tied to resident safety or care) and 5 Type B citations (administrative findings like paperwork or posting gaps), a record worth understanding in detail before drawing conclusions.
- Recent 3 years — No Type A citations appear in the past three years, though 8 Type B citations and 9 substantiated allegations do fall in this window, suggesting the more severe findings predate the recent period while administrative and complaint-related activity has remained active.
- Complaints — Complaint investigation activity is notably concentrated recently: 16 investigations in the past three years compare to just 3 routine inspections in that same window, and lifetime, roughly 18% of the 61 investigated allegations were substantiated while the large majority were unsubstantiated.
- Operating tenure — With over eight years of operating history and 4 lifetime inspections plus a steady stream of complaint investigations, there is a meaningful body of record to draw on, which makes the recent complaint volume a pattern worth exploring rather than dismissing as noise.
- 1.Can you walk through what the two Type A citations involved and what corrective actions were verified afterward?
- 2.Given 16 complaint investigations in the past three years, what categories of concerns are families raising most often?
- 3.Of the 9 recently substantiated allegations, what changes has the community made in response?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197609076
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 5
- Substantiated allegations
- 0
Available reports · 45
Complaint investigation
Jul 15, 2026
Complaint investigation
Jul 15, 2026
Complaint investigation
Jun 4, 2026
Facility evaluation
May 11, 2026
Complaint investigation
May 11, 2026
1–5 of 45 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,700 / mo
- Private Rooms
- $6,700 / mo
- Studios
- $7,400 / mo
- 1-Bedroom
- $8,600 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
Specialized Care
2 services
- Respite / Short-term care
- Cognitive learning center
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
6 features
- Professional chef
- Accommodates special diets
- Vegetarian/Vegan Options
- Restaurant-style dining
- International cuisine
- All-day / Flexible meal times
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.8Average RatingAveraged from 4 reviews published on other websites
AI review summary
Families describe attentive care and an enriching, beautiful environment at Melrose Villas, though limited detailed feedback means key operational details are worth confirming on a tour.
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- Staff & care — Reviewers describe residents receiving outstanding, attentive care that supports meaningful daily experiences.
- Atmosphere & grounds — Families consistently describe the community as beautiful and welcoming.
- Dining — Reviews don't provide detail on meal quality or variety, so it's worth sampling a meal and asking about the dining program during a visit.
- Staffing levels — With limited detail on day-to-day staffing, families should ask about staff-to-resident ratios, especially during evenings and weekends.
- Value & pricing — Since pricing shown is an estimate, confirm actual costs and how fees change if a resident's care needs increase over time.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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