Los Angeles, California
Hollywood Hills Senior Living
Independent Living · Assisted Living · Memory Care
1745 North Gramercy Place, Los Angeles, CA 90028
Hollywood Hills Senior Living offers Independent Living, Assisted Living and Memory Care at its Gramercy Place community in the Hollywood Hills neighborhood of Los Angeles.
- Licensed capacity
- 120 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 6
- Complaints with substantiated allegations
- 15
AI summary
Hollywood Hills Senior Living has drawn 6 Type A findings (the most severe citation class, tied to resident safety or care) and 13 Type B (administrative) findings from complaint-related visits in just the past three years, well above the lifetime totals of 2 and 4 respectively, indicating the recent period is where…
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the record's real activity is concentrated.
- Track record — Over 6.2 years of operation, this community shows 2 lifetime Type A findings from routine inspections, but a much larger cluster of severe and administrative findings has emerged from complaint investigations in just the last three years.
- Recent 3 years — Nearly all documented activity — 30 complaint investigations, 6 Type A and 13 Type B findings, and 19 substantiated allegations — falls within the past three years, meaning the record has shifted meaningfully in recent history rather than being spread evenly across the license.
- Complaints — Complaint investigations (30) dramatically outnumber routine inspections (3 total), and of the allegations investigated over the community's history, 21 were substantiated against 56 unsubstantiated and 3 unfounded, roughly a 26% substantiation rate.
- Severity — The presence of 6 Type A findings tied to complaint visits within a three-year window is the most significant signal in this record and warrants direct follow-up with the community about what occurred and what has changed since.
- 1.Can you walk us through what the 6 Type A findings from the past three years involved, and what corrective actions were taken for each?
- 2.Of the 21 substantiated allegations, which categories were most common, and how were those issues resolved and verified by the state?
- 3.What specific changes has the community made to staffing, training, or oversight in response to the high volume of complaint investigations in recent years?
Source: California Department of Social Services (CDSS)
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- License number
- License #197609103
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 64
Complaint investigation
May 16, 2026
Complaint investigation
Mar 28, 2026
Complaint investigation
Mar 19, 2026
Complaint investigation
Jan 29, 2026
Complaint investigation
Dec 13, 2025
1–5 of 64 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Medication management
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
12 features
- Café / Bistro
- Pet Friendly
- Library / Reading room
- Activity room
- Beauty salon / Barber
- Art studio / Craft room
- Fitness center / Gym
- Movie theater / Media room
- Game room / Billiards
- Laundry service / Dry cleaning
- Housekeeping Included
- Kitchenette
Outdoor Spaces
4 features
- Patio seating areas
- Garden / Courtyard
- Outdoor common space
- Raised garden beds
Dining Options
7 features
- Room service
- Locally-inspired cuisine
- Restaurant-style dining
- Vegetarian/Vegan Options
- Altered-texture food options
- Accommodates special diets
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
4.9Average RatingAveraged from 138 reviews published on other websites
AI review summary
Families overwhelmingly praise the warm, attentive staff and beautiful, clean environment, but should ask directly about current staffing levels and billing practices before signing.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, and compassionate, with many singling out specific caregivers and directors for going above and beyond during difficult transitions.
- Atmosphere & grounds — The community is consistently called beautiful, immaculate, and welcoming, with an old-Hollywood charm that feels more like a home or hotel than an institution.
- Dining — Many residents and families praise the quality and presentation of the food, often comparing it to restaurant-style dining, though a handful found it mediocre or hospital-like.
- Communication — Several reviewers highlight prompt, thorough updates from staff and leadership during move-in and ongoing care, especially from directors who patiently answered questions.
- Activities — Happy hours, holiday decorating, games, and outings are frequently mentioned as bright spots that keep residents engaged and social.
- Staff & care — Multiple reviews describe high staff turnover and understaffing that leave residents waiting for help or receiving less personal attention, particularly for higher-need residents.
- Financial transparency — A few families found billing aggressive or confusing, citing early charges before move-in and a point-based care system that can raise costs unpredictably.
- Activities — Some reviewers felt the activity calendar was thinner than promised and would like to see more consistent programming, especially for higher-functioning residents.
- Memory care readiness — One reviewer questioned whether the community is fully equipped for memory care needs, so families should confirm safety features like bed alarms and handrails during a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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