Hollenbeck Palms

Hollenbeck Palms has operated for more than three decades with a mixed compliance record that shows significant improvement in recent years. Over its entire licensed period, the community received 2 serious violations affecting resident safety or care (Type A citations) and 1 administrative or non-serious finding (Type B citation), but no allegations against the facility have been substantiated by state investigators. The recent trajectory is notably stronger — no Type A citations have been issued in the past three years, despite regular oversight including both routine inspections covering areas like resident care plans and medication management, and multiple complaint investigations. This improvement suggests the community has addressed earlier compliance gaps and maintained consistent operations under current management. Given the long operating history and the clean recent record, families should feel confident asking about what specific changes were made to achieve this improvement in state compliance.