Commonwealth Royale Guest Home

Commonwealth Royale Guest Home has accumulated concerning findings over its more than two decades of operation, including 3 Type A citations (serious violations affecting resident safety or care) and 5 substantiated allegations among the 35 complaint investigations conducted since 2001. The facility has generated significantly more complaint investigations than routine inspections, suggesting ongoing resident or family concerns that have prompted state oversight. However, the recent record shows improvement, with no Type A citations in the past three years, though 5 allegations were substantiated during this same recent period. The facility has also received 9 Type B citations (administrative or non-serious findings) over its licensed history, indicating some gaps in areas like documentation or minor procedural compliance. Families should ask the community which categories of allegations were substantiated in recent years and what specific corrective actions were taken and verified by the state. The 8% substantiation rate means that while most investigated complaints were not upheld, when violations were found, they represented genuine compliance issues requiring attention.