Beverly Hills Terrace

Beverly Hills Terrace presents a concerning compliance picture over nearly six years of operation, with significant regulatory attention that families should carefully evaluate. The facility has received 2 serious violations affecting resident safety or care (Type A citations) and 18 administrative or non-serious findings (Type B citations) during its licensed period, alongside a notably high volume of complaint investigations — 61 complaints compared to just 4 routine inspections. Of the investigated allegations, 13 were substantiated, meaning roughly 9% of complaints were confirmed by state investigators. While no Type A citations have occurred in the past three years, 6 allegations were still substantiated during this recent period, indicating ongoing issues that prompted regulatory action. Ask the facility which categories of allegations were substantiated, what specific corrective actions were taken and verified, and how they plan to address the pattern of frequent complaints that has generated far more regulatory visits than typical for routine oversight of resident care plans and medication management.