Los Angeles, California
Bentley Manor
Assisted Living · Memory Care · Residential Care · Independent Living
3425 McLaughlin Avenue, Los Angeles, CA 90066
Bentley Manor is a 27-bed assisted living residence in West Los Angeles offering personalized help with daily activities in a home-like setting.
- Licensed capacity
- 27 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Bentley Manor's record over its 4 years of licensure includes 2 Type A findings (the state's most severe citation class, tied to resident safety or care), both occurring within the past three years, alongside a light administrative footprint.
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- Track record — Across 4 years of operation, the community has accumulated 2 Type A findings and 1 Type B (administrative) finding, along with 1 substantiated allegation out of many investigated.
- Recent 3 years — Both Type A findings fall within the past three years, so this is an active pattern worth discussing rather than an old issue that has since resolved.
- Complaints — Complaint investigations (12 total) significantly outnumber routine inspections (3 total), and only about 6% of investigated allegations were substantiated, with the rest closing as unsubstantiated.
- Operating tenure — With just over 4 years since licensing in 2022, there is a moderate but still limited number of inspection cycles behind this record, so continued monitoring will add useful signal over time.
- 1.Can you walk through the circumstances of the two Type A findings and what corrective actions were put in place afterward?
- 2.What was the nature of the substantiated allegation, and how was it resolved and verified by the state?
- 3.Given how frequently complaints have been filed here, what steps has the community taken to reduce complaint volume going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #198320301
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 12
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 1
- Substantiated allegations
- 1
Available reports · 19
Complaint investigation
Feb 17, 2026
Complaint investigation
Feb 11, 2026
Complaint investigation
Nov 21, 2025
Complaint investigation
Sep 25, 2025
Facility evaluation
Sep 18, 2025
1–5 of 19 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,000 / mo
- Private Rooms
- $4,000 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
12 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Pet Friendly
- Air conditioning
- On-site market / Store
- Art studio / Craft room
- Beauty salon / Barber
- Laundry service / Dry cleaning
- Activity room
- Private bathroom
- Library / Reading room
Outdoor Spaces
4 features
- Walking paths
- Outdoor common space
- Garden / Courtyard
- BBQ / Grill area
Dining Options
8 features
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Move-in coordination
- Grocery shopping & errands
Reviews
Online reputation
4.8Average RatingAveraged from 17 reviews published on other websites
AI review summary
Bentley Manor is widely praised for warm, attentive caregivers and cleanliness, but families should verify activity offerings, food quality, and how sales-focused the admissions process feels.
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- Staff & care — Reviewers consistently describe caregivers and managers, often naming Mona and Cam specifically, as friendly, attentive, and genuinely caring toward residents.
- Cleanliness & maintenance — Many visitors and families repeatedly note the community is clean, well-organized, and well-maintained, though one older review called it poorly maintained.
- Atmosphere & grounds — Families often mention the home feels safe, secure, and welcoming, with residents settling in more easily than expected.
- Communication — One family highlighted that hospice partners and staff communicated well with them throughout their mother's stay.
- Activities — At least one reviewer noted limited activities for residents who are more active or mentally alert, since the community leans toward memory care needs.
- Dining — One review described bland food that declined in quality over time, so families should ask about current menu variety and consistency.
- Financial transparency — A tour experience where staff discussed finances before showing rooms suggests families should clarify pricing structure and sales approach upfront.
- Value & pricing — Experiences with cost varied, with one reviewer calling pricing reasonable and another finding the monthly fee higher than expected, so confirm current rates and what they include.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Bentley Manor. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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