Beit Shalom Group

Beit Shalom Group has had a mixed compliance record over its 8+ years of operation, with notable complaint activity but no serious violations. The community has received 6 administrative citations (Type B) during routine inspections that check areas like staff training and medication management procedures, though no serious violations affecting resident safety or care (Type A) have been documented. Nine complaint investigations have been conducted alongside 5 routine inspections, suggesting residents or families have raised concerns that prompted state follow-up, though none of the 18 investigated allegations were substantiated by regulators. The recent three-year period shows improvement, with no citations issued during complaint investigations and no substantiated allegations, indicating the community may have addressed earlier procedural gaps. Given the small 6-bed capacity, the citation count reflects the typical scale for facilities of this size, but families should ask about the nature of past complaints and what changes the community has implemented to address the issues that prompted the higher-than-typical investigation activity.