Balboa Assisted Living

Balboa Assisted Living has accumulated 4 serious violations affecting resident safety or care (Type A citations) during its 3.3 years of operation, which is concerning for a small 6-bed facility. The community received 2 Type A citations during a complaint investigation in December 2024, adding to 2 previous citations from routine inspections, while maintaining no administrative findings (Type B citations). The facility has faced 2 substantiated allegations, meaning that all investigated complaints were confirmed by state investigators. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were taken and verified by the state, and what systems are now in place to prevent recurrence. Given the facility's brief operating history since licensing in early 2023, this pattern of serious violations and substantiated complaints during routine inspections and complaint investigations suggests potential ongoing challenges with resident care standards and life safety protocols that warrant careful consideration.