Los Altos, California

Snow White Care Home

Assisted Living · Residential Care

431 Mundell Way, Los Altos, CA 94022

Snow White Care Home is a residential care home in Los Altos, California, operated by Palo Alto Care Homes, serving both ambulatory and non-ambulatory residents.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
February 1996

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #435200238Last checked June 2026

No recent serious complaint findings

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
0

AI summary

Snow White Care Home has operated for more than 30 years with zero Type A or Type B citations across five inspections and no substantiated complaint allegations.

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  • Track record — The facility has a citation-free record across its entire licensed history, with no Type A (the most severe class, involving resident safety or care) or Type B (administrative) findings on record.
  • Operating tenure — More than 30 years of continuous licensure with a clean inspection history reflects a long, consistent track record rather than a short or untested one.
  • Recent 3 years — Four inspections in the past three years, most recently in February 2026, turned up no citations, confirming the lifetime pattern holds up under recent scrutiny as well.
  • Complaints — No complaint investigations have been filed against this home, and as a 6-bed facility its small size means care and oversight touch fewer residents, which the inspection record bears out.

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #435200238
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
5
Complaint investigation visits
0
Type A citations · most severe class
0
Type B citations · administrative
0
Substantiated allegations
0

Available reports · 6

  • Facility evaluation

    Feb 18, 2026

    PDF
  • Facility evaluation

    May 15, 2025

    PDF
  • Facility evaluation

    Feb 12, 2025

    PDF
  • Facility evaluation

    Feb 22, 2024

    PDF
  • Facility evaluation

    Feb 2, 2023

    PDF

1–5 of 6 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$7,500 / mo
Studios
$7,500 / mo

Care & support

Daily Care Services

7 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible

Daily life & programs

Spaces & services

Amenities

6 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Beauty salon / Barber
  • Activity room

Outdoor Spaces

3 features
  • Walking paths
  • Garden / Courtyard
  • Patio seating areas

Dining Options

3 features
  • All-day / Flexible meal times
  • Accommodates special diets
  • Professional chef

Transportation

1 feature
  • Scheduled transportation

Community Services

1 feature
  • Move-in coordination

Reviews

Online reputation

5.0

Averaged from 3 reviews published on other websites

AI review summary

Families consistently praise Snow White Care Home for compassionate, end-of-life care in a small, personalized setting, though details on cost and daily programming aren't covered.

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What reviewers praise
  • Staff & care — Reviewers repeatedly credit caregivers like Millet and James for attentive, skilled care through residents' final months and days.
  • Daily life & dignity — Families note that care was provided with respect and dignity, including diligent medication management, feeding, and hygiene support.
  • Atmosphere & grounds — The small home-like setting is highlighted as offering better caregiver ratios and more personalized attention than a larger memory care facility.
  • Dining — One family specifically mentioned tailored food as a strength compared to their prior larger facility experience.
Worth asking about
  • Financial transparency — Reviews don't address pricing structure or how costs may change as care needs increase, so families should confirm this on a tour.
  • Activities — There's no mention of social programming or activities, so families should ask how residents' days are structured beyond care needs.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Snow White Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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