Los Altos, California
BridgePoint at Los Altos
Independent Living · Assisted Living · Memory Care
1174 Los Altos Avenue, Los Altos, CA 94022
BridgePoint at Los Altos is a continuing care community in Los Altos, California offering independent living, assisted living, and memory care, with the ability for residents to remain in the same apartment as their care needs change.
- Licensed capacity
- 150 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2001
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
BridgePoint at Los Altos has logged 2 Type A findings across nearly 25 years of operation, with none recorded in the past three years of inspections.
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- Track record — Over close to 25 years of licensure, the community has accumulated 2 Type A (the most severe citation class, tied to resident safety or care) and 1 Type B (administrative, such as paperwork or posting gaps) citation — a light footprint for a 150-bed community operating that long.
- Recent 3 years — Both recent inspections and all three recent complaint investigations came back clean, with zero Type A or Type B citations and zero substantiated allegations, showing a stronger recent trajectory than the lifetime total alone would suggest.
- Operating tenure — Nearly 25 years of continuous licensure gives this record real weight — enough inspection cycles have passed to make the recent clean stretch meaningful rather than a small sample.
- Complaints — Nine allegations have been investigated over the community's history with none substantiated, and the three most recent complaint investigations (within the past three years) also produced no substantiated findings.
Source: California Department of Social Services (CDSS)
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- License number
- License #435200989
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 13
Facility evaluation
Nov 18, 2025
Complaint investigation
Sep 25, 2025
Facility evaluation
Sep 17, 2025
Complaint investigation
Mar 19, 2025
Complaint investigation
Dec 20, 2024
1–5 of 13 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Non-ambulatory care
- Medication management
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
15 features
- Café / Bistro
- Pet Friendly
- Beauty salon / Barber
- Activity room
- Library / Reading room
- Fireplace / Common fireplace
- Private bathroom
- Piano / Music room
- Fitness center / Gym
- Movie theater / Media room
- Art studio / Craft room
- Game room / Billiards
- Laundry service / Dry cleaning
- Housekeeping Included
- Emergency call system
Outdoor Spaces
5 features
- Patio seating areas
- Outdoor common space
- Raised garden beds
- Walking paths
- Garden / Courtyard
Dining Options
9 features
- All-day / Flexible meal times
- International cuisine
- Room service
- Accommodates special diets
- Vegetarian/Vegan Options
- Professional chef
- Altered-texture food options
- Restaurant-style dining
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Grocery shopping & errands
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 86 reviews published on other websites
AI review summary
Families consistently praise BridgePoint's friendly, attentive staff, lively activities, and strong sense of community, though it's worth confirming current dining quality and pricing at higher care levels.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, professional, and knowledgeable about residents' names and preferences, with several noting strong medication management and responsiveness to health needs.
- Activities — A vibrant activities calendar including bingo, gardening, music, themed parties, book club, and exercise classes is consistently highlighted as fostering genuine community and resident engagement.
- Dining — Most reviewers praise the food quality, variety, and themed dining events, though a few note inconsistencies such as meals served cool or a need for more diverse cuisine options.
- Atmosphere & grounds — The community is frequently described as clean, well-maintained, and vibrant, with bright common areas, gardens, and a warm, home-like feel despite being an older building.
- Value & pricing — Several reviewers feel the monthly rental model and overall value are fair, though at least one found it more expensive than expected compared to alternatives.
- Continuing care — One reviewer noted the community does not offer continuing care, so families should confirm what happens if a resident's care needs increase significantly over time.
- Staffing consistency — A few reviews mention occasional understaffing affecting meal service timing or temperature, so it's worth asking about current staffing levels, especially on weekends.
- Room size & age — Some apartments and buildings are described as older or smaller than expected, so families should tour in person to confirm layouts meet their loved one's needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by BridgePoint at Los Altos. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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