Long Beach, California
Regency Palms Long Beach
Assisted Living · Memory Care
117 East 8th Street, Long Beach, CA 90813
Regency Palms Long Beach is an assisted living and memory care community at 117 East 8th Street in Long Beach, CA.
- Licensed capacity
- 91 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 24
- Complaints with substantiated allegations
- 33
AI summary
Regency Palms Long Beach has accumulated 13 Type A findings (the state's most severe citation class, involving resident safety or care) over 7.8 years of licensure, with 24 Type A findings tied to complaint visits in just the past three years, indicating the pattern has intensified rather than eased.
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- Track record — Across nearly 8 years of operation, the community has drawn 13 lifetime Type A citations and 37 Type B citations (administrative findings such as paperwork, posting, or minor procedure gaps), a volume well above what routine inspection cycles alone would produce.
- Recent 3 years — The past three years account for 24 Type A citations and 37 Type B citations from complaint-driven visits alone, meaning the most severe findings are concentrated recently rather than spread evenly across the license period.
- Complaints — Complaint investigations (93 lifetime, 72 in the past three years) vastly outnumber routine inspections (5 lifetime, 13 recent), showing this record has been shaped mostly by responses to specific complaints rather than scheduled reviews.
- Severity — Of the 133 allegations investigated lifetime, 41 were substantiated (about 31%) and none were closed as unfounded, so a meaningful share of complaints resulted in confirmed findings.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.What specific changes has the community made in response to the recent increase in Type A findings?
- 3.Can the community walk through its current staffing, training, and care-plan protocols in the areas tied to the most recent citations?
Source: California Department of Social Services (CDSS)
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- License number
- License #198602567
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 93
- Type A citations · most severe class
- 13
- Type B citations · administrative
- 37
- Substantiated allegations
- 41
Available reports · 90
Facility evaluation
May 20, 2026
Complaint investigation
May 7, 2026
Complaint investigation
Apr 30, 2026
Facility evaluation
Apr 23, 2026
Complaint investigation
Apr 22, 2026
1–5 of 90 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,170 / mo
- Shared Rooms
- $4,170 / mo
- Studios
- $5,520 / mo
- 1-Bedroom
- $6,500 / mo
Memory CareStarting at$5,000 / mo
- Shared Rooms
- $5,000 / mo
- Studios
- $6,000 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
11 features
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Altered-texture food options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.2Average RatingAveraged from 53 reviews published on other websites
AI review summary
Most families describe attentive, loving staff and a beautiful, well-run community, but a minority of serious reports about understaffing, rough handling in memory care, and billing problems warrant careful in-person verification.
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- Staff & care — Reviewers overwhelmingly describe caregivers as warm, attentive, and genuinely bonded with residents, often going beyond standard duties during illness or end-of-life care.
- Dining — Food quality is repeatedly praised as restaurant-style and appetizing, with families noting varied menus and even chances to meet the kitchen chef.
- Atmosphere & grounds — The building is frequently called clean, bright, and hotel-like, with a popular rooftop patio and small, homelike floors of around 12 residents each.
- Activities — Families consistently mention a full activity calendar including art, music, exercise, and memory-stimulating games that keep residents engaged.
- Value & pricing — Several reviewers felt the quality of care and amenities justified the cost, describing it as excellent value compared to other communities they toured.
- Staff & care — A serious minority of reviews describe low staff-to-resident ratios leading to falls, slow night response times, and rough treatment in memory care that families should ask about directly.
- Financial transparency — Multiple reviewers reported billing issues, including being charged after a loved one left or for medications that should have been stopped, so it's worth clarifying billing practices upfront.
- Communication — A few reports mention missing personal belongings and inconsistent follow-through on complaints, so families should ask how the community handles and resolves such concerns.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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