Long Beach, California
Prime Villa Cloud
Assisted Living · Memory Care · Residential Care
1009 East Marcellus Street, Long Beach, CA 90807
Prime Villa Cloud in Long Beach, California is an intimate six-bed community offering assisted living, memory care, and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Prime Villa Cloud has never received a Type A citation - the state's most severe class of findings tied to resident safety or care - across its 5.8 years of operation, with only 2 administrative (Type B) citations on record and zero substantiated allegations.
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- Track record — Across four inspections and two complaint investigations since licensing in 2020, the only findings have been two Type B citations, which are administrative in nature (paperwork, posting, or minor procedure gaps) rather than safety-related.
- Complaints — Six allegations have been investigated over the licensed period and none were substantiated, meaning inspectors looked into the concerns and found no basis for them.
- Operating tenure — With just under six years of licensed operation and four inspection cycles completed, this is a reasonably established track record for a small 6-bed home, though not yet the decades of history that would offer maximum confidence.
Source: California Department of Social Services (CDSS)
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- License number
- License #198320118
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 6
Complaint investigation
Apr 23, 2026
Complaint investigation
Dec 11, 2025
Facility evaluation
Dec 4, 2025
Facility evaluation
Oct 25, 2024
Facility evaluation
Oct 6, 2022
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,500 / mo
- Shared Rooms
- $5,500 / mo
- Private Rooms
- $6,500 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
- Incontinence care
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
11 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Air conditioning
- Wi-Fi / Internet
- Library / Reading room
- Private bathroom
- Activity room
- Piano / Music room
- Beauty salon / Barber
Outdoor Spaces
4 features
- Patio seating areas
- Walking paths
- Outdoor common space
- Garden / Courtyard
Dining Options
3 features- Room service
- All-day / Flexible meal times
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Maintenance services
- Grocery shopping & errands
Reviews
Online reputation
4.0Average RatingAveraged from 6 reviews published on other websites
AI review summary
Families consistently praise the attentive, caring staff and clean home-like setting, but should ask about English-language communication and activity offerings during a tour.
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- Staff & care — Reviewers repeatedly highlight caregivers who are attentive, friendly, and skilled at calming residents, including those with advanced Alzheimer's.
- Cleanliness & maintenance — Multiple visitors describe the homes as clean, well organized, and home-like, with staff seen cleaning regularly.
- Dining — Meals are frequently described as high quality and appealingly aromatic, with attention paid to balanced nutrition.
- Communication — Several families mention being in regular contact with the owner and having special requests accommodated.
- Value & pricing — At least one visitor felt the pricing was competitive relative to the quality of care observed.
- Communication — A couple of reviewers noted that some caregivers had limited English comprehension, which made communication more difficult at times.
- Activities — One reviewer mentioned a lack of structured activities and a rigid schedule, so families should ask what daily programming looks like.
- Availability — Room availability has been limited in the past, so it's worth confirming current openings and any waitlist process.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Prime Villa Cloud. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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