Rest Haven Care Home

Rest Haven Care Home has operated for nearly 25 years but shows a concerning compliance pattern that warrants careful family scrutiny. Over its licensed period, the facility has received 3 Type A citations (serious violations affecting resident safety or care) and 6 Type B citations (administrative or non-serious findings like paperwork or minor procedure gaps), along with 2 substantiated allegations from complaint investigations. The recent three-year record shows improvement in that no Type A citations have occurred since 2022, though 2 allegations were substantiated as recently as late 2024 and early 2025, meaning roughly half of all investigated complaints have been substantiated over the facility's history. Families should ask the community which categories of allegations were substantiated in the recent complaints and what specific corrective actions were taken and verified by the state. While the absence of recent serious violations in areas like medication management and resident care plans is encouraging, the pattern of substantiated complaints—including very recent ones—suggests ongoing issues that deserve direct discussion with management before making a placement decision.