Excelcare

Excelcare's compliance record over its 12-year operating history shows a pattern of regulatory concerns that warrant careful family scrutiny. The facility has accumulated 5 Type A citations (serious violations affecting resident safety or care) and 6 Type B citations (administrative or non-serious findings) across routine inspections, with an unusually high volume of complaint investigations — 17 complaint visits compared to just 4 routine inspections suggests ongoing issues that prompted state follow-up. Six allegations against the facility have been substantiated, representing roughly 19% of all investigated complaints, and families should ask the facility which categories of allegations were substantiated and what corrective actions were taken and verified. The recent record shows continuing problems rather than improvement, with 3 Type A citations and all 6 substantiated allegations occurring within the past three years, indicating active rather than historical concerns. While this is a small 10-bed facility where citation volumes would naturally be lower than larger communities, the concentration of serious findings in recent years suggests families should thoroughly investigate the facility's current care practices, staffing stability, and medication management protocols. The long operating tenure means there has been ample opportunity for the state to observe compliance patterns, making the sustained citation activity particularly noteworthy.