Enjoycare - Poplar

Enjoycare - Poplar's 6.5-year compliance record shows a mixed track record that requires careful family consideration. The facility has received 3 Type A citations (serious violations affecting resident safety or care) and 2 substantiated allegations out of 10 total allegations investigated since licensing in December 2019. While the facility has had more complaint investigations than routine inspections, roughly 20% of investigated allegations were substantiated, with the remainder unsubstantiated. The recent record shows some improvement, with no Type A citations in the past three years and the most recent substantiated allegation occurring in early 2023. However, families should ask the community which categories of allegations were substantiated and what corrective actions were taken and verified, as well as inquire about the nature of the serious violations that occurred earlier in the facility's operating history. For this small 6-bed home, the citation count reflects ongoing regulatory attention that warrants discussion during your visit.