Shannen Guest Home

Shannen Guest Home's compliance record over nearly 20 years of operation shows a concerning pattern of past violations followed by significant recent improvement. The facility has received 6 Type A citations (serious violations affecting resident safety or care) and 11 Type B citations (administrative or non-serious findings) across its licensed period, along with one substantiated allegation from a complaint investigation in 2022. However, the recent trajectory is notably stronger — the facility has maintained a clean record with no Type A citations in the past three years, demonstrating improved compliance with state standards for areas like resident care plans and medication management. The one substantiated allegation occurred more than three years ago, and families should ask the facility what specific issue was substantiated and what corrective actions were implemented and verified by the state. Given the facility's small 6-bed capacity, the earlier citation pattern was disproportionately high for its size, making the recent clean record across three consecutive annual inspections particularly meaningful. This long-tenured facility appears to have addressed its compliance issues, but families should inquire about what systemic changes were made to sustain the improvement.