Sungarden Terrace

Sungarden Terrace has accumulated several regulatory findings over its 10-year operating history, including three Type A citations (serious violations affecting resident safety or care) and eight Type B citations (administrative or non-serious findings) across four routine inspections. The community has faced a notable volume of complaint investigations — 10 complaints compared to 4 inspections — with two substantiated allegations among the 17 total allegations investigated, meaning roughly 12% of investigated concerns were verified by the state. Recent activity shows the pattern continuing, with one Type A citation and two substantiated allegations occurring within the past three years during complaint investigations. When CDSS conducts routine inspections, they examine areas such as medication management and staff training, so the presence of multiple Type A citations suggests gaps in critical safety protocols have been identified over time. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were implemented, and how the facility has addressed the underlying issues that led to both the Type A citations and the substantiated complaints.