Lemon Grove, California
Monte Vista Village
Assisted Living · Independent Living
2211 Massachusetts Avenue, Lemon Grove, CA 91945
Monte Vista Village is a senior living community in Lemon Grove, California offering independent living, assisted living, and short-term respite care.
- Licensed capacity
- 219 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 10
AI summary
Monte Vista Village has been licensed for 3.8 years, during which it recorded 1 Type A finding (the state's most severe citation class, tied to resident safety or care) and 14 Type B administrative findings, with both the Type A finding and nearly all complaint activity concentrated in the past three years.
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- Track record — Over a relatively short operating history the community has accumulated 1 Type A citation and 14 Type B citations, almost entirely from complaint-driven visits rather than routine inspections.
- Recent 3 years — Nearly all lifetime activity — including the sole Type A finding and all 14 substantiated allegations — falls within the past three years, meaning this is a live, current pattern rather than an old issue the community has since moved past.
- Complaints — The community has drawn 35 complaint investigations against only 3 routine inspections, a volume of complaint activity that stands out and is worth understanding the nature of.
- Operating tenure — With under four years since licensing in January 2023, there have been only 3 inspection cycles, so the record reflects a young community still building a longer-term track record.
- 1.Can you walk through what the Type A citation involved and what corrective actions were put in place and verified by the state?
- 2.What were the categories of the 14 substantiated allegations, and what changes has the community made in response?
- 3.Given 35 complaint investigations in under four years, what trends or recurring concerns have prompted families or staff to file complaints?
Source: California Department of Social Services (CDSS)
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- License number
- License #374604441
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 35
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 14
- Substantiated allegations
- 14
Available reports · 43
Complaint investigation
Sep 17, 2026
Complaint investigation
Sep 17, 2026
Complaint investigation
Sep 4, 2026
Complaint investigation
Jul 23, 2026
Complaint investigation
Jul 15, 2026
1–5 of 43 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Non-ambulatory care
- Medication management
Daily life & programs
Spaces & services
Amenities
12 features
- Pet Friendly
- Library / Reading room
- Activity room
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Fitness center / Gym
- Swimming pool / Hot tub
- Piano / Music room
- Laundry service / Dry cleaning
- Housekeeping Included
- Air conditioning
Outdoor Spaces
5 features
- Outdoor common space
- Patio seating areas
- Putting green / Golf
- Garden / Courtyard
- Walking paths
Dining Options
7 features
- Room service
- Restaurant-style dining
- Kosher meals available
- Accommodates special diets
- Vegetarian/Vegan Options
- Private Dining Room
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Reviews
Online reputation
4.8Average RatingAveraged from 141 reviews published on other websites
AI review summary
Monte Vista Village is widely praised for its beautiful grounds, friendly caring staff, and strong sense of community, but families should ask about food consistency, billing changes, and recent ownership transitions.
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- Atmosphere & grounds — Reviewers overwhelmingly describe the single-story, garden-style campus with koi ponds, walking paths, and lush landscaping as a standout feature that feels like a peaceful neighborhood rather than a facility.
- Staff & care — Residents and families consistently praise staff as friendly, attentive, and responsive, often calling out specific employees by name for going above and beyond.
- Activities — A wide variety of daily activities, outings, happy hours, and a pool are frequently mentioned as keeping residents engaged and socially connected.
- Dining — Many reviewers highlight good, varied food and a restaurant or family-style dining room that promotes socializing, though experiences here are mixed.
- Value & pricing — Several families note the community offers a reasonable cost given the apartment size, included services, and amenities compared to similar communities they toured.
- Dining — A notable number of reviews describe food as bland, cold, or declining in quality over time, so families should sample a meal and ask about recent kitchen changes.
- Financial transparency — Some residents report unexpected rent increases or changes to included services like laundry, so clarify what is locked into the contract and how fees escalate at higher care levels.
- Communication — A few reviewers mention slow follow-up on maintenance issues or inconsistent corporate responsiveness, so ask how resident concerns are tracked and resolved.
- Staff & care — Older reviews reference theft concerns and a leadership transition that some felt affected staffing and care quality, worth asking about current security measures and staff retention.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Monte Vista Village. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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