Strawberry Cottage

Strawberry Cottage's compliance record over nearly 10 years of operation shows significant regulatory concerns that warrant careful family evaluation. The facility has accumulated 3 Type A citations (serious violations affecting resident safety or care) and 9 Type B citations (administrative or non-serious findings) across 4 routine inspections, while complaint investigations have far outnumbered routine inspections with 16 complaint visits generating 11 substantiated allegations. Ask the community which categories of allegations were substantiated and what corrective actions were taken and verified, as roughly one-third of investigated allegations were substantiated rather than dismissed as unfounded. The pattern is particularly concerning in recent years, with all 11 substantiated allegations and both Type A citations occurring within the past three years, indicating active rather than resolved compliance issues. The high volume of complaint activity relative to routine inspections suggests ongoing resident or family concerns about care quality, staffing, or facility conditions. For a small 6-bed facility, this level of regulatory activity is unusual and suggests systemic issues that families should discuss directly with management before making placement decisions.