Joe-Sephine Residential Care Fac. For The Elderly

Joe-Sephine Residential Care Facility has operated for nearly 19 years with a mixed compliance record that includes 5 substantiated allegations out of 5 total investigated complaints — meaning every allegation brought to the state's attention was confirmed. While the facility has avoided serious violations affecting resident safety or care (Type A citations) throughout its licensed period, it has received 4 administrative or non-serious findings (Type B citations) and shows a concerning pattern where all complaint investigations resulted in substantiated findings. Given this 100% substantiation rate, families should ask the facility directly which categories of allegations were substantiated, what specific corrective actions were taken and verified by the state, and how current policies prevent similar issues. The facility's small 4-bed capacity means fewer total findings than larger communities typically generate, but the pattern of substantiated complaints warrants careful attention. Recent activity shows some improvement, with only 1 substantiated allegation and 1 Type B citation in the past three years, suggesting the facility may be addressing previous compliance gaps more effectively.