Alexo Manor

Alexo Manor's compliance record over six and a half years of operation shows a mixed pattern with some concerning findings that warrant discussion with the facility. The community has received 3 Type A citations (serious violations affecting resident safety or care) and 7 Type B citations (administrative or non-serious findings) across 5 routine inspections, which is elevated for a small 6-bed facility. Additionally, 1 of the 5 investigated allegations was substantiated, meaning roughly 20% of complaints were found to have merit. The recent record shows improvement, with no Type A citations in the past three years and the most recent substantiated allegation occurring in 2025 but appearing to be an isolated incident given the single recent complaint investigation. CDSS routine inspections examine areas like resident care plans and medication management, and while the facility has had compliance gaps in these or related areas, the reduced severity of recent findings suggests better oversight. Families should ask the facility specifically about what corrective actions were taken for the Type A violations and the substantiated allegation, and what systems are now in place to prevent recurrence.