Lake Forest, California
Hightower Residential Care
Assisted Living · Residential Care
23391 Cavanaugh, Lake Forest, CA 92630
Hightower Residential Care is a small assisted living and residential care home in Lake Forest, California, serving six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Hightower Residential Care shows 1 Type A finding (the state's most severe citation class, covering resident safety or care) across 2.8 years of operation, with a substantiated allegation and a Type B (administrative) citation folded into an otherwise active but manageable inspection history for this 6-bed home.
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- Track record — Over its operating period the home has drawn one Type A finding and two Type B administrative findings, a small number of citations for a facility of this size and tenure.
- Recent 3 years — The six dated visits in the past three years produced zero Type A citations and only one Type B citation, suggesting the more serious finding sits earlier in the record rather than reflecting current conditions.
- Complaints — Four complaint investigations have been logged against just two routine inspections, and of the allegations reviewed only one was substantiated while ten were found unfounded, putting the substantiation rate around 9%.
- Operating tenure — With licensing dating to October 2023, this is a relatively young operating history; the eight total visits recorded so far give a reasonable but still developing picture of how the home performs over time.
Source: California Department of Social Services (CDSS)
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- License number
- License #306006372
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 2
- Substantiated allegations
- 1
Available reports · 10
Facility evaluation
Sep 23, 2025
Complaint investigation
Aug 18, 2025
Complaint investigation
Aug 18, 2025
Complaint investigation
Apr 30, 2025
Facility evaluation
Apr 30, 2025
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,270 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
Early care was warm and engaged, but reviews describe a serious decline in staffing consistency, hygiene, nutrition, and communication that families should investigate closely.
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- Staff & care — In the initial period, staff were described as caring and actively interacted with residents through games and conversation.
- Activities — Residents were engaged with structured activities like games and social interaction during the earlier part of the stay.
- Staff & care — A family reported finding a resident unable to feed herself with no assistance nearby and noted frequent turnover in caregiving staff.
- Daily life & dignity — There are reports of a resident being left in soiled diapers and experiencing rapid, unexplained weight loss, which families should ask staff to address directly.
- Communication — Families should ask how the community proactively updates relatives about falls, injuries, or changes in a resident's condition, since one account described a lack of timely notification.
- Cleanliness & maintenance — Ask about drinking water provisions and general care standards, as one review noted a shift away from bottled water and overall client comfort over time.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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