Freedom Village

Freedom Village's compliance record over nearly four decades of operation shows some concerning findings that warrant careful discussion with the community. The facility has received one Type A citation (serious violations affecting resident safety or care) and two Type B citations (administrative or non-serious findings) across four inspections, along with three substantiated allegations from complaint investigations. All of these findings occurred within the past three years, including the Type A citation and all substantiated allegations emerging from a 2023 complaint investigation, indicating active rather than historical compliance issues. When meeting with Freedom Village, families should ask specifically which categories of allegations were substantiated and what corrective actions were taken and verified by the state. The substantiation rate of roughly 60% of investigated allegations suggests that when complaints are filed, they often have merit. Despite this large continuing care retirement community's long operating history since 1987, the recent concentration of findings across both routine inspections and complaint-driven visits represents a pattern that families should address directly with management before making a residency decision.