Heritage Residential Care

Heritage Residential Care has operated for more than 20 years with a compliance record that shows significant improvement in recent years. Over the entire licensed period, the 6-bed facility received 3 Type A citations (serious violations affecting resident safety or care) and 19 Type B citations (administrative or non-serious findings), but notably, no Type A citations have occurred in the past three years despite continued routine inspections. The most recent state oversight found no violations in key areas like medication management and resident care plans, indicating stronger current compliance practices. While the lifetime totals reflect earlier operational challenges, the recent trajectory suggests the facility has addressed previous concerns and maintained consistent compliance since late 2022. One complaint investigation in 2025 resulted in no substantiated allegations, further supporting the improved performance pattern. Families should feel confident asking about what specific changes were implemented to achieve this compliance improvement over the past several years.