Laguna Woods, California
Ivy Park of Wellington
Assisted Living · Memory Care · Independent Living
24962 Calle Aragon, Laguna Woods, CA 92637
Ivy Park of Wellington is a senior living community in Laguna Woods, CA offering assisted living and memory care.
- Licensed capacity
- 220 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Ivy Park of Wellington has no Type A or Type B citations across its licensed history, with just one substantiated allegation out of eleven investigated since licensing began in late 2023.
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- Track record — Across two routine inspections, the community has received zero Type A (most severe, safety-related) and zero Type B (administrative) citations, indicating no citation pattern to date.
- Operating tenure — The community has been licensed for just under 3 years, so this clean citation record reflects a still-developing history rather than a decade of sustained performance.
- Complaints — Of 11 allegations investigated over the licensed period, only 1 was substantiated (about 9%), with 7 unsubstantiated and 3 unfounded, and that single substantiated allegation falls within the past three years.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #306006233
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 10
Complaint investigation
Sep 22, 2025
Complaint investigation
Sep 22, 2025
Facility evaluation
Sep 22, 2025
Complaint investigation
Jul 14, 2025
Complaint investigation
Apr 28, 2025
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Incontinence care
- Non-ambulatory care
- Medication management
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
11 features
- Pet Friendly
- Activity room
- Swimming pool / Hot tub
- Beauty salon / Barber
- Fitness center / Gym
- Library / Reading room
- Housekeeping Included
- Emergency call system
- Movie theater / Media room
- Spa services
- Café / Bistro
Outdoor Spaces
2 features- Outdoor common space
- Garden / Courtyard
Dining Options
3 features- Vegetarian/Vegan Options
- All-day / Flexible meal times
- Restaurant-style dining
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Reviews
Online reputation
4.4Average RatingAveraged from 75 reviews published on other websites
AI review summary
Staff warmth, cleanliness, and dining consistently earn praise, but families should verify memory care staffing levels and how billing and communication issues get resolved.
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- Staff & care — Reviewers repeatedly single out friendly, attentive, and caring staff, with several naming specific caregivers who went above and beyond for their loved ones.
- Atmosphere & grounds — The community is frequently described as beautifully remodeled, clean, and welcoming, with a comfortable lobby and dining room.
- Dining — Food quality is often praised as good to excellent, with residents enjoying the variety and accommodations for special diets.
- Communication — Many families highlight responsive, low-pressure sales and management staff who follow up with calls and keep them informed during the transition.
- Value & pricing — Several reviewers found the apartments spacious and the pricing competitive compared to other communities they toured.
- Staff & care — Some reviewers note the memory care wing feels understaffed or short on activities, and communication with that team can be inconsistent.
- Financial transparency — A few reviews describe billing frustrations, such as extra charges for room delivery of meals and difficulty reaching the finance staff.
- Daily life & dignity — One review mentions long hallways without loaner walkers, which can limit participation for residents with mobility challenges.
- Communication — Families should ask how care level changes and associated cost increases are communicated, since a couple of reviewers felt promises did not always match delivered service.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Ivy Park of Wellington. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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