Laguna Hills, California
Activcare Laguna Hills
Memory Care
25200 Paseo de Alicia, Laguna Hills, CA 92653
Activcare Laguna Hills in Laguna Hills, California offers memory care in a community licensed for 72 residents.
- Licensed capacity
- 72 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Activcare Laguna Hills shows zero Type A findings and just one administrative (Type B) citation across its 4.6 years of operation, with a substantiation rate of about 8% on investigated allegations.
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- Track record — Since being licensed in late 2021, the community has accumulated only one Type B administrative citation and no Type A findings, indicating no pattern of safety or care-related concerns.
- Complaints — Seven complaint investigations have been logged over the licensed period, with only one allegation substantiated and the rest closed as unsubstantiated; that one substantiated case occurred more than three years ago based on the dated visit history.
- Operating tenure — With 4.6 years of licensed operation and seven inspection or complaint visits on record, there is a reasonable, though not extensive, track record to evaluate, and the pattern so far has stayed clean on the most severe citation class.
- Severity — The single citation on record is a Type B, meaning an administrative or procedural gap rather than anything tied to resident safety or medical care, and no citations of either class have occurred in the past three years.
Source: California Department of Social Services (CDSS)
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- License number
- License #306005986
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 7
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 1
Available reports · 16
Facility evaluation
May 18, 2026
Facility evaluation
May 18, 2026
Complaint investigation
Mar 28, 2026
Complaint investigation
Mar 21, 2026
Complaint investigation
Mar 7, 2026
1–5 of 16 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$4,800 / mo
- Shared Rooms
- $4,800 / mo
- Private Rooms
- $6,000 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
8 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Game room / Billiards
- Beauty salon / Barber
- Private bathroom
- Activity room
Outdoor Spaces
4 features
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- Raised garden beds
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 54 reviews published on other websites
AI review summary
Families overwhelmingly praise ActivCare Laguna Hills for attentive, compassionate memory care staff, though a couple of reviews flag understaffing worth confirming on a tour.
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- Staff & care — Reviewers repeatedly describe caregivers, nurses, and med techs as attentive, kind, and skilled at handling dementia-specific needs, often noting residents call staff by name and vice versa.
- Activities — Families consistently highlight abundant, engaging activities such as music, games, and entertainment that keep residents active rather than idle in front of a TV.
- Daily life & dignity — Many reviewers note noticeable improvements in residents' mood, cognition, and physical engagement after moving in, describing them as happier and more themselves.
- Communication — Several families praise responsive updates from program directors and nurses, especially during difficult transitions like hospice or the loss of a loved one.
- Atmosphere & grounds — The community is frequently described as clean, welcoming, with pleasant outdoor gardens and common areas that support both residents and visiting family.
- Staff & care — A small number of reviews mention uneven staffing levels, with one noting insufficient staff for the number of residents and another observing some residents left idle for long periods, so families should ask about staff-to-resident ratios and weekend coverage.
- Dining — While most reviewers enjoy the food, one described meals as good but not great, so it's worth sampling a meal during a tour to judge for yourself.
- Financial transparency — Reviews don't detail how costs change as care needs increase, so families should confirm pricing tiers and what triggers additional fees.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Activcare Laguna Hills. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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