Activcare Laguna Hills

25200 Paseo de Alicia, Laguna Hills, CA 92653

Memory Care

Accepting Residents

About Activcare Laguna Hills

Accepting

Activcare Laguna Hills in Laguna Hills, California offers memory care in a community licensed for 72...

License #

306005986

Status

Licensed

Licensed Capacity

72 beds

Licensed Since

Dec 2021

AI Summary

Activcare Laguna Hills shows zero Type A findings and just one administrative (Type B) citation across its 4.6 years of operation, with a substantiation rate of about 8% on investigated allegations.

Track record — Since being licensed in late 2021, the community has accumulated only one Type B administrative citation and no Type A findings, indicating no pattern of safety or care-related concerns.
Complaints — Seven complaint investigations have been logged over the licensed period, with only one allegation substantiated and the rest closed as unsubstantiated; that one substantiated case occurred more than three years ago based on the dated visit history.
Operating tenure — With 4.6 years of licensed operation and seven inspection or complaint visits on record, there is a reasonable, though not extensive, track record to evaluate, and the pattern so far has stayed clean on the most severe citation class.
Severity — The single citation on record is a Type B, meaning an administrative or procedural gap rather than anything tied to resident safety or medical care, and no citations of either class have occurred in the past three years.

Inspections

Total inspections3

Most recentMay 2026

Type A citations (most severe class)0

Type B citations (administrative)1

Complaints

Investigations completed7

Allegations substantiated1

Type A citations (most severe class)0

Type B citations (administrative)1

Date	Type	Report
May 18, 2026	Facility Evaluation	PDF
May 18, 2026	Facility Evaluation	PDF
Mar 28, 2026	Complaint Investigation	PDF
Mar 21, 2026	Complaint Investigation	PDF
Mar 7, 2026	Complaint Investigation	PDF
Dec 10, 2025	Facility Evaluation	PDF
May 19, 2025	Complaint Investigation	PDF
Apr 17, 2025	Complaint Investigation	PDF
Dec 17, 2024	Facility Evaluation	PDF
Oct 25, 2024	Complaint Investigation	PDF
Dec 19, 2022	Complaint Investigation	PDF
Dec 13, 2022	Facility Evaluation	PDF
Dec 6, 2022	Facility Evaluation	PDF
Jan 13, 2022	Facility Evaluation	PDF
Dec 21, 2021	Facility Evaluation	PDF
Nov 30, 2021	Facility Evaluation	PDF

View full record on CDSS website

Pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Shared Rooms$4,800/mo

Private Rooms$6,000/mo

Activities & Events

Reviews

Online Reputation

5.0Average Rating

Averaged from 54 reviews published on other websites

Families overwhelmingly praise ActivCare Laguna Hills for attentive, compassionate memory care staff, though a couple of reviews flag understaffing worth confirming on a tour.

What reviewers praise

Staff & care — Reviewers repeatedly describe caregivers, nurses, and med techs as attentive, kind, and skilled at handling dementia-specific needs, often noting residents call staff by name and vice versa.
Activities — Families consistently highlight abundant, engaging activities such as music, games, and entertainment that keep residents active rather than idle in front of a TV.
Daily life & dignity — Many reviewers note noticeable improvements in residents' mood, cognition, and physical engagement after moving in, describing them as happier and more themselves.
Communication — Several families praise responsive updates from program directors and nurses, especially during difficult transitions like hospice or the loss of a loved one.
Atmosphere & grounds — The community is frequently described as clean, welcoming, with pleasant outdoor gardens and common areas that support both residents and visiting family.

Worth asking about

Staff & care — A small number of reviews mention uneven staffing levels, with one noting insufficient staff for the number of residents and another observing some residents left idle for long periods, so families should ask about staff-to-resident ratios and weekend coverage.
Dining — While most reviewers enjoy the food, one described meals as good but not great, so it's worth sampling a meal during a tour to judge for yourself.
Financial transparency — Reviews don't detail how costs change as care needs increase, so families should confirm pricing tiers and what triggers additional fees.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Care Services

Medication management

Activities of daily living (ADL) assistance

Bathing & dressing assistance

Mobility assistance

Non-ambulatory care

24-hour supervision

Diabetes / insulin management

Incontinence care

Dementia care

Dementia-certified staff

Specialized memory care activities

What This Community Offers

Furnished units

Emergency call system

Housekeeping Included

Laundry service / Dry cleaning

Game room / Billiards

Beauty salon / Barber

Private bathroom

Activity room

Patio seating areas

Outdoor common space

Putting green / Golf

Raised garden beds

All-day / Flexible meal times

Accommodates special diets

Guest meals available

Move-in coordination

Meet the Team

Languages Spoken

EnglishSpanish

Explore the Area

See what's nearby Activcare Laguna Hills, including hospitals, pharmacies, and groceries.

Activcare Laguna Hills

About Activcare Laguna Hills

State Licensing & Compliance

Pricing

Activities & Events

Reviews

Online Reputation

Care Services

Daily Care Services

Specialized Care

Memory Care

What This Community Offers

Amenities

Outdoor Spaces

Dining Options

Family & Visitors

Community Services

Meet the Team

Languages Spoken

Explore the Area