La Verne Manor

La Verne Manor's compliance record over more than 20 years of operation shows a mixed pattern, with three Type A citations (serious violations affecting resident safety or care) and five Type B citations (administrative or non-serious findings) across the licensed period. The community has faced 10 total regulatory visits—equally split between routine inspections and complaint investigations—with two substantiated allegations out of five total complaints investigated, meaning roughly 40% of investigated allegations were substantiated. However, the recent trajectory shows notable improvement: no Type A citations have occurred in the past three years, with only one minor Type B citation and one substantiated allegation during that period. The most recent routine inspections have found the community in compliance with key areas like resident care plans and staff training requirements. Families should ask the community directly about the nature of the two substantiated allegations and what specific corrective actions were implemented and verified by the state. Given the facility's long operating history, the improving recent record suggests strengthened compliance practices, though families should understand what changes were made to address the earlier serious violations.