Heritage Senior Home Care

Heritage Senior Home Care has operated for more than 14 years with a mixed compliance record that shows significant recent improvement. Over its licensed period, the facility has received 2 Type A citations (serious violations affecting resident safety or care) and 1 Type B citation (administrative or non-serious findings), but notably, no Type A citations have occurred in the past three years despite continued state oversight. The facility has faced 13 complaint investigations during its tenure, with none resulting in substantiated allegations — all were determined to be unsubstantiated, indicating that while concerns were raised, investigators found no regulatory violations. Recent inspections have found the 6-bed facility compliant with life safety requirements and resident care standards. As a small residential care home, Heritage Senior Home Care's recent trajectory suggests improved operations, though families should ask about what specific changes were made following the earlier serious citations to ensure sustained compliance.