La Verne, California
Brethren Hillcrest Homes
Assisted Living · Memory Care · Independent Living
2705 Mountain View Drive, La Verne, CA 91750
Hillcrest is a nonprofit continuing care retirement community in La Verne, California, spread across a 50-acre walkable campus that offers residential living, residential living with services, assisted living, memory care, rehabilitation and skilled nursing.
- Licensed capacity
- 574 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 1976
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 4
AI summary
Brethren Hillcrest Homes has operated for over 50 years and shows 3 Type A findings (the state's most severe citation class, involving resident safety or care) across that history, with all 3 substantiated allegations and the Type A citations occurring outside the most recent three-year window, which instead shows 5…
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Type B (administrative) findings.
- Track record — Over more than five decades of operation, the community has accumulated 3 Type A and 5 Type B citations along with 3 substantiated allegations, a modest total relative to its long tenure and large scale but worth discussing directly.
- Recent 3 years — The past three years show zero Type A citations, a meaningfully cleaner safety-severity picture than the lifetime total, though 5 Type B administrative findings and 3 substantiated allegations occurred in this same window.
- Complaints — Complaint investigations (13 lifetime, 6 in the past three years) outpace routine inspections, and roughly 17% of investigated allegations were substantiated, meaning most were investigated and closed without a finding.
- Operating tenure — More than 50 years of continuous licensure gives this record substantial depth, so the pattern seen here reflects a long operating history rather than a short or thin sample.
- 1.Can you walk us through what the recent substantiated allegations involved and what corrective actions were taken and verified?
- 2.What specifically did the Type B citations in the past three years relate to, and have those administrative issues been resolved?
- 3.Given the frequency of complaint investigations relative to inspections, what steps has the community taken to reduce complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #191501662
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 13
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 5
- Substantiated allegations
- 3
Available reports · 19
Complaint investigation
Oct 16, 2025
Facility evaluation
Aug 5, 2025
Facility evaluation
Aug 1, 2025
Facility evaluation
Jun 4, 2025
Complaint investigation
Feb 18, 2025
1–5 of 19 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Diabetes / insulin management
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
23 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Swimming pool / Hot tub
- Beauty salon / Barber
- Chapel / Meditation room
- Woodworking Shop
- Guest suites
- Café / Bistro
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
8 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- Room service
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
4 features
- Move-in coordination
- Concierge services
- Maintenance services
- Base Medicaid Accepted
Reviews
Online reputation
4.6Average RatingAveraged from 66 reviews published on other websites
AI review summary
Reviewers consistently praise Brethren Hillcrest Homes for its beautiful grounds, warm staff, and excellent dining, though families should confirm pricing details for their budget.
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- Dining — Reviewers repeatedly describe the food as delicious and remarkably good, from cafeteria meals to luncheon fare.
- Atmosphere & grounds — The community is called beautiful and meticulously maintained, with standout amenities like an indoor pool, rose garden, art gallery, gift shop, and library.
- Staff & care — Staff are frequently praised as friendly and helpful, with one reviewer noting staff learned their mother by name during her transition.
- Daily life & dignity — Residents themselves report being happy living there, and families describe a warm, welcoming community feel among both staff and residents.
- Value & pricing — Multiple reviewers note the community is expensive, so families should verify current pricing and how costs scale with higher levels of care.
- Location & size — One reviewer found the community too large and too far away, so families should confirm the campus size and travel distance fit their preferences.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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