Good Shepherd Home

Good Shepherd Home's 19-year operating history shows a concerning pattern of regulatory findings that has continued into recent years. The facility has received one Type A citation (serious violation affecting resident safety or care) and six Type B citations (administrative or non-serious findings related to paperwork or procedures) across five routine inspections since 2006. More troubling is the complaint history: five of six investigated allegations have been substantiated, representing an 83% substantiation rate that suggests genuine care or operational issues rather than unfounded concerns. The recent three-year period shows no improvement, with the single Type A citation, four of the six Type B citations, and all five substantiated allegations occurring since 2023. Given this small six-bed home's active pattern of violations in areas like resident care plans and medication management, families should ask the facility specifically which categories of allegations were substantiated, what corrective actions were taken and verified by the state, and how they are preventing similar issues going forward.