La Mesa, California
Westmont Of La Mesa
Independent Living · Assisted Living · Memory Care
9000 Murray Drive, La Mesa, CA 91942
Westmont of La Mesa in La Mesa, California offers independent living, assisted living, and memory care across a larger community with 164 licensed beds.
- Licensed capacity
- 164 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 8
AI summary
Westmont of La Mesa's record shows 3 Type A findings and 6 Type B findings surfacing through complaint investigations within just the past three years, despite zero Type A findings across the full 6.9-year licensed period prior to that recent activity.
Read Full SummaryRead less
- Track record — Over nearly seven years of operation the community's lifetime totals show no Type A findings and only 4 Type B administrative findings from routine inspections, but that clean baseline has been offset by a cluster of severity-class findings surfacing recently through complaint investigations rather than inspections.
- Recent 3 years — All 3 Type A citations and 6 Type B citations on record were issued within the past three years, all tied to complaint investigations rather than the two routine inspections conducted in that window.
- Complaints — Fourteen complaint investigations occurred in the past three years against only two routine inspections in the same period, a pattern where complaints, not scheduled inspections, are driving most of what's known about this community's recent record.
- Substantiated allegations — Nine allegations have been substantiated, all within the past three years, against 36 unsubstantiated allegations, meaning roughly 20% of investigated allegations were confirmed.
- 1.What specifically were the 3 Type A findings from the past three years, and what corrective actions were taken and verified by the state?
- 2.Which categories of the 9 substantiated allegations were confirmed, and what changes has the community made in response?
- 3.Why have complaint investigations increased so sharply in the past three years, and how does the community track and respond to complaints now?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #374604079
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 32
Complaint investigation
Apr 8, 2026
Complaint investigation
Mar 25, 2026
Facility evaluation
Mar 24, 2026
Complaint investigation
Jan 22, 2026
Complaint investigation
Jan 22, 2026
1–5 of 32 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Medication management
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
14 features
- Café / Bistro
- Pet Friendly
- Activity room
- Fireplace / Common fireplace
- Library / Reading room
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Art studio / Craft room
- Fitness center / Gym
- Swimming pool / Hot tub
- Piano / Music room
- Laundry service / Dry cleaning
- Housekeeping Included
Outdoor Spaces
4 features
- Patio seating areas
- Outdoor common space
- Garden / Courtyard
- Raised garden beds
Dining Options
6 features
- International cuisine
- Vegetarian/Vegan Options
- Restaurant-style dining
- Accommodates special diets
- Professional chef
- Private Dining Room
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
4.3Average RatingAveraged from 82 reviews published on other websites
AI review summary
Westmont of La Mesa is praised for its beautiful, clean campus and warm frontline staff, but families should probe recent administrative turnover and communication consistency before moving in.
Read Full SummaryRead less
- Atmosphere & grounds — Reviewers consistently describe the community as beautiful, clean, and well maintained, with modern apartments, full kitchens, and inviting outdoor spaces.
- Staff & care — Direct caregivers and sales staff are repeatedly called friendly, attentive, and quick to learn residents' names and needs.
- Activities — Families highlight a strong activities calendar including pool, exercise classes, bingo, and social events that keep residents engaged.
- Dining — Many reviewers enjoy the restaurant-style dining and specific touches like a weekly pizza bar and accommodating dietary requests.
- Value & pricing — Several families found rates comparable to similar communities and felt the room size and independence offered were worth the cost.
- Communication — Multiple reviews describe frustration with the administrative team over unclear follow-through on care changes, missed cleanings, and discontinued programs.
- Staff & care — A few reviewers note significant staff and leadership turnover that affected consistency of care, especially as needs increased.
- Dining — Some mention slow meal service and inconsistent food quality, which they attribute to understaffing in the dining area.
- Daily life & dignity — Ask how the community supports residents transitioning between care levels, since one family felt care quality shifted noticeably as needs grew.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Westmont Of La Mesa, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Westmont Of La Mesa. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Westmont Of La Mesa?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.