Say You’re Home

Say You're Home's compliance record over its 3.2 years of licensed operation shows concerning findings that warrant careful family review. The community has received one Type A citation — a serious violation affecting resident safety or care — and one Type B citation for administrative or procedural issues during its five state visits. State inspections have covered areas including life safety protocols and resident care plans, with the serious citation indicating a significant gap in one of these critical areas. Two allegations against the facility have been substantiated through complaint investigations, meaning roughly 40% of investigated concerns were verified by state reviewers. Families should ask the community which categories of allegations were substantiated, what specific corrective actions were taken, and how those measures have been verified by state oversight. Given this small facility's limited operating history since licensing in April 2023, these findings represent a concerning pattern that merits direct discussion with management about their compliance improvements and current safety protocols.