La Habra, California
Whitten Heights Assisted Living and Memory Care
Assisted Living · Memory Care
200 West Whittier Boulevard, La Habra, CA 90631
Whitten Heights Assisted Living and Memory Care is a licensed assisted living home in La Habra, California offering both assisted living and memory care services at the same location.
- Licensed capacity
- 196 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2010
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 16
- Complaints with substantiated allegations
- 26
AI summary
Over more than 16 years of operation, Whitten Heights has accumulated 24 Type A findings (the state's most severe citation class, tied to resident safety or care) and 30 Type B administrative findings, with 16 of the Type A findings occurring within just the past three years.
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- Track record — The lifetime total of 24 Type A and 30 Type B citations spans a 16-year licensed history, but the concentration of severe findings is not evenly spread across that period.
- Recent 3 years — Sixteen of the 24 lifetime Type A findings and 16 of the 30 Type B findings occurred in the past three years, indicating the most serious findings are recent rather than historical.
- Complaints — Complaint investigations (89 lifetime, 55 in the past three years) vastly outnumber routine inspections (4 lifetime, 13 in the past three years), meaning most of what is known about this community comes from responding to specific complaints rather than scheduled reviews.
- Substantiated allegations — 46 of the 170 investigated allegations were substantiated (about 27%), including 32 substantiated in just the past three years, which is worth understanding in detail.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.What specific changes has the community made in response to the 16 recent Type A findings, and have follow-up inspections confirmed those issues are resolved?
- 3.Given the high volume of complaint investigations relative to routine inspections, what is driving the frequency of complaints, and how does current management address recurring concerns?
Source: California Department of Social Services (CDSS)
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- License number
- License #306004192
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 89
- Type A citations · most severe class
- 24
- Type B citations · administrative
- 30
- Substantiated allegations
- 46
Available reports · 81
Facility evaluation
Apr 21, 2026
Complaint investigation
Apr 7, 2026
Complaint investigation
Apr 3, 2026
Complaint investigation
Apr 3, 2026
Complaint investigation
Feb 3, 2026
1–5 of 81 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,000 / mo
- Shared Rooms
- $3,000 / mo
- Studios
- $4,000 / mo
- 1-Bedroom
- $5,000 / mo
Memory CareStarting at$4,500 / mo
- Shared Rooms
- $4,500 / mo
- Studios
- $5,500 / mo
- 1-Bedroom
- $6,500 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 100 reviews published on other websites
AI review summary
Most families report warm, attentive care and a clean, welcoming community, but staffing ratios and occasional communication lapses are worth asking about directly.
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- Staff & care — Families repeatedly describe caregivers as friendly, patient, and attentive, with several noting their loved ones received good, reliable care.
- Atmosphere & grounds — Reviewers consistently call the community clean, well-kept, and peaceful, often highlighting pleasant rooms, courtyards, and gardens.
- Activities — Residents have access to amenities like a piano room and television room, and some families note their loved ones made new friends and joined new activities.
- Dining — Food is generally described as good with variety, though a couple of reviewers felt it could use more flavor.
- Staff & care — Multiple reviewers specifically raised concerns about staffing levels, citing ratios of roughly one caregiver per seven to twelve residents, so it's worth asking how staffing is structured across shifts.
- Communication — At least one family described a delay in being notified after an emergency room visit, so it's worth confirming the community's protocol for notifying families in urgent situations.
- Value & pricing — One reviewer felt the price was high relative to a comparable community, so it's worth clarifying how costs compare and what drives fee increases at higher care levels.
- Cleanliness & maintenance — A couple of visitors mentioned the building showing its age despite being well maintained, so it's worth touring in person to assess current condition.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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