The Heights Senior Care

The Heights Senior Care has operated for more than 15 years with a compliance record that shows improvement over time. During its entire licensed period, the facility has received 3 Type A citations (serious violations affecting resident safety or care) and 3 Type B citations (administrative or non-serious findings), but notably, no Type A citations have occurred in the past three years. All 7 investigated allegations during the facility's history were determined to be unsubstantiated, meaning none of the complaints met the threshold for regulatory violations after investigation. The recent record shows a stronger trajectory, with the most recent three inspections and two complaint investigations yielding no citations, suggesting improved compliance with state requirements for areas like resident care plans and medication management. Given the facility's small 6-bed capacity, the total number of findings over 15+ years reflects a relatively modest compliance history for a community of this scale and tenure. Families should feel confident asking about what specific changes the facility implemented to achieve its cleaner recent performance.