Park Regency Retirement Center

Park Regency Retirement Center has accumulated significant regulatory concerns during its more than 30 years of operation, with a particularly troubling recent pattern that warrants careful family scrutiny. The facility has received 7 Type A citations (serious violations affecting resident safety or care) and 17 Type B citations (administrative or non-serious findings) across its licensed period, but most concerning is that 6 of those serious violations occurred during complaint investigations in just the past three years. State investigators have conducted 25 complaint investigations compared to only 4 routine inspections, suggesting an unusually high volume of concerns reported about the facility's operations. Of the 32 allegations investigated over the facility's history, 14 were substantiated, meaning roughly 44% of investigated concerns were confirmed by state regulators. The recent record is especially concerning, as all 14 substantiated allegations occurred within the past three years, alongside the 6 recent Type A citations related to resident safety and care standards. Families should ask the facility specifically which categories of allegations were substantiated, what corrective actions were taken and verified, and how the facility plans to address the pattern of serious violations that have emerged in complaint investigations rather than routine oversight of medication management and resident care plans.