Grace Retirement Village

Grace Retirement Village has accumulated a concerning compliance record since licensing in 2022, with 38 serious Type A violations affecting resident safety or care and 45 Type B citations for administrative or procedural issues across just three routine inspections. The facility has faced an unusually high volume of complaint investigations—42 total compared to only 3 inspections—with 27 substantiated allegations, meaning roughly 42% of investigated complaints were found to have merit. Recent activity shows the pattern continuing, with 26 substantiated allegations and 14 additional Type A citations from complaint visits in the past three years alone. Families should ask the facility which specific categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how they plan to address the underlying issues driving the high complaint volume. Given the facility's short operating history of just over four years, this level of regulatory activity suggests significant challenges with resident care standards, medication management, or staff training protocols. The high substantiation rate and ongoing complaint activity indicate these are not isolated incidents but reflect systemic compliance issues that warrant careful evaluation.