La Habra, California
Grace Retirement Village
Assisted Living · Memory Care · Independent Living
1100 East Whittier Boulevard, La Habra, CA 90631
Grace Retirement Village in La Habra, California offers independent living, assisted living, and memory care across a large community with 340 licensed beds.
- Licensed capacity
- 340 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 16
- Complaints with substantiated allegations
- 19
AI summary
Grace Retirement Village has accumulated 38 Type A findings, the state's most severe citation class, over its 4.5 years of licensure, with 16 of those tied to complaint visits in just the past three years, alongside 27 substantiated allegations out of 42 investigated.
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- Track record — Across a relatively short 4.5-year licensed history, this community has drawn 38 Type A findings (the most severe class, involving resident safety or care) and 45 Type B findings (administrative gaps such as paperwork or posting), a volume that stands out even accounting for its large 340-bed scale.
- Recent 3 years — Sixteen of the Type A findings and 25 of the substantiated allegations fall within the past three years, meaning the concerning pattern is active and recent rather than a legacy issue from early licensure.
- Complaints — Complaint investigations (42 lifetime, 21 in the past three years) have driven far more citation activity than routine inspections, and roughly 42% of investigated allegations were substantiated, meaning families and staff who raised concerns were right more often than not.
- Operating tenure — With only 4.5 years of operation, this facility has generated a dense inspection and complaint history in a short window, which limits the ability to point to a long stretch of stable performance.
- 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified by the state?
- 2.What specific changes have been made in the past year to address the recent Type A findings from complaint investigations?
- 3.Can the community provide its most recent inspection reports and walk through what corrective plans are currently in place?
Source: California Department of Social Services (CDSS)
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- License number
- License #306090049
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 42
- Type A citations · most severe class
- 38
- Type B citations · administrative
- 45
- Substantiated allegations
- 27
Available reports · 72
Complaint investigation
Apr 3, 2026
Facility evaluation
Feb 12, 2026
Facility evaluation
Nov 19, 2025
Complaint investigation
Nov 14, 2025
Facility evaluation
Oct 22, 2025
1–5 of 72 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,500 / mo
- Private Rooms
- $5,500 / mo
- Studios
- $6,200 / mo
- 1-Bedroom
- $7,700 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.9Average RatingAveraged from 32 reviews published on other websites
AI review summary
Reviews swing sharply between warm, attentive care under some staff and periods of serious understaffing, neglect, and administrative turmoil tied to ownership changes, so due diligence is essential.
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- Staff & care — Many families describe caregivers as friendly, gentle, kind, and attentive, with several noting staff who called with updates or checked on residents promptly.
- Dining — Food is repeatedly praised as tasty and good, with specific mentions of Korean cuisine options and accommodating special requests.
- Activities — Reviewers highlight regular outings, singing groups, bible study, and other activities that residents enjoyed and were encouraged to join.
- Atmosphere & grounds — Multiple reviews describe the community as clean, well-maintained, and pleasant, with residents settling in and making friends.
- Value & pricing — Several long-term reviewers found the pricing reasonable and felt they received good value, including deals on room arrangements.
- Staff & care — A recurring and serious theme is understaffing, especially in memory care, with multiple reports of neglect, poor grooming, and residents left in soiled conditions; ask about current staff-to-resident ratios.
- Communication — Several families describe difficulty reaching management, inconsistent information, and administrators who were hard to pin down on ownership or care decisions; ask how the community handles family communication today.
- Financial transparency — Reviews describe a rent increase and disputed handling of pre-existing contracts after an ownership change, along with confusing billing and paperwork; confirm current contract terms and how fees change with care level increases.
- Daily life & dignity — A small number of accounts describe distressing lapses in dignity and end-of-life care under prior management; ask how leadership and care protocols have changed since these incidents.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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