Jackson, California
Jackson Hills Assisted Living
Assisted Living
223 New York Ranch Road, Jackson, CA 95642
Jackson Hills Assisted Living is a locally owned assisted living community in Jackson, California, offering 24-hour care from nurses and caregivers.
- Licensed capacity
- 70 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 4
AI summary
Jackson Hills Assisted Living has logged 2 Type A findings and 6 substantiated allegations, all within roughly the past year and a half of a very short 1.9-year operating history.
Read Full SummaryRead less
- Track record — With only one inspection and a handful of complaint investigations on record, the entire compliance history comes from a short window since licensing in September 2024, so the 2 Type A citations (the state's most severe class, tied to resident safety or care) and 6 substantiated allegations represent nearly all the data available on this community.
- Recent 3 years — Every citation and substantiated allegation on file falls inside the recent 3-year window, meaning this is an active, current pattern rather than an old issue the community has since moved past.
- Complaints — Five complaint investigations against just one routine inspection is a notably high ratio, and about 67% of investigated allegations were substantiated, which is a high confirmation rate worth understanding in detail.
- Operating tenure — At under 2 years licensed with only one inspection cycle completed, there is limited additional history to draw on beyond what's already surfaced, so the family should weigh this record as a concentrated early signal rather than a long track record.
- 1.Which specific categories of allegations were substantiated, and what corrective actions were taken and verified by the state?
- 2.What circumstances led to the 2 Type A citations, and what changes has the community made since then?
- 3.Given five complaint investigations in under two years of operation, what is driving the volume of complaints and how does leadership respond to them?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #032701408
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 1
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 12
Complaint investigation
Jun 4, 2026
Complaint investigation
Jun 4, 2026
Complaint investigation
Dec 19, 2025
Complaint investigation
Oct 10, 2025
Facility evaluation
Oct 10, 2025
1–5 of 12 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,220 / mo
- Private Rooms
- $6,220 / mo
- Studios
- $6,380 / mo
- 1-Bedroom
- $9,180 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Piano / Music room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
7 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
5.0Average RatingAveraged from 3 reviews published on other websites
AI review summary
Reviewers consistently praise Jackson Hills for compassionate staff and a warm, respectful atmosphere, though families should verify specifics like dining and costs during a tour.
Read Full SummaryRead less
- Staff & care — Reviewers repeatedly describe staff as attentive, compassionate, and willing to go the extra mile for residents.
- Daily life & dignity — Families and visitors note a strong commitment to resident dignity and respect throughout daily life.
- Atmosphere & grounds — The community is described as clean, inviting, and having a warm, home-like feel.
- Activities — One reviewer shares that the community gave their friend a renewed sense of community and happiness.
- Dining — Reviews do not mention the dining experience, so families should ask about menu variety and mealtime options during a visit.
- Financial transparency — Pricing structure and how costs change with increased care needs are not addressed in the reviews, so this is worth confirming directly.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Jackson Hills Assisted Living, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Jackson Hills Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Jackson Hills Assisted Living?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.