Westchester Villa

Westchester Villa has operated for more than 18 years with a mixed compliance record that shows notable improvement in recent years. Over its entire licensed period, the community has received one serious violation affecting resident safety or care and one administrative or non-serious finding, along with one substantiated allegation from complaint investigations. However, the recent record shows a stronger trajectory — there have been no Type A citations in the past three years, and the most recent substantiated allegation was more than three years ago. Recent inspections have found the community compliant with requirements around resident care plans and medication management. The family should ask the community what specific corrective actions were taken to address the earlier substantiated allegation and how those improvements have been maintained. With roughly 20% of investigated allegations substantiated over the facility's history, families should inquire about the community's current quality assurance processes and how they monitor ongoing compliance.