Holtville, California
Sonrisa Villa
Assisted Living
708 East 5Th Street, Holtville, CA 92250
Sonrisa Villa is an assisted living community in Holtville, California, serving 175 residents with personalized care and support for daily living activities.
- Licensed capacity
- 175 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 5
- Complaints with substantiated allegations
- 13
AI summary
Sonrisa Villa has accumulated 10 Type A findings (the most severe citation class, involving resident safety or care) and 18 Type B findings (administrative issues) over its nearly 5 years of licensure, with 5 of the Type A findings occurring within just the past three years.
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- Track record — Across almost five years of operation, this 175-bed community has drawn 10 Type A and 18 Type B citations along with 26 substantiated allegations, a volume that stands out even for a large community and warrants a direct conversation with staff about what happened and what changed.
- Recent 3 years — Half of the lifetime Type A total, 5 findings, occurred within the past three years, and all 26 substantiated allegations fall in that same recent window, indicating the concerns are current rather than historical.
- Complaints — Complaint investigations (34 lifetime, 24 in the past three years) far outnumber routine inspections, and roughly 34% of investigated allegations were substantiated, meaning about one in three complaints resulted in a confirmed finding.
- Operating tenure — The community has been licensed since September 2021, just under five years, so this record reflects nearly its entire operating history rather than an isolated stretch.
- 1.Can you walk through what specifically led to the 5 Type A citations issued in the past three years and what corrective actions were verified by the state?
- 2.Which categories of allegations were substantiated most often, and what changes have been made to staffing, training, or care protocols as a result?
- 3.Has the frequency of complaints and inspections changed in recent months, and what ongoing monitoring or corrective plan is currently in place?
Source: California Department of Social Services (CDSS)
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- License number
- License #134604417
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 34
- Type A citations · most severe class
- 10
- Type B citations · administrative
- 18
- Substantiated allegations
- 26
Available reports · 52
Complaint investigation
Mar 25, 2026
Facility evaluation
Feb 11, 2026
Facility evaluation
Feb 11, 2026
Complaint investigation
Feb 11, 2026
Complaint investigation
Feb 11, 2026
1–5 of 52 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $5,560 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.2Average RatingAveraged from 10 reviews published on other websites
AI review summary
Experiences at Sonrisa Villa vary widely, with some families praising attentive staff and clean grounds while others report serious lapses in medication management, communication, and basic care.
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- Atmosphere & grounds — Several reviewers describe the facility as clean, fresh, and undergoing renovations, with a comfortable feel.
- Staff & care — Some families say staff are compassionate, know residents by name, and encourage participation in activities and special events.
- Staff & care — Multiple accounts describe medication mishaps and a wellness coordinator admitting he lacked time to review residents' medication needs, raising questions about staffing levels and oversight during periods of rapid resident intake.
- Communication — Families report unreturned phone calls and confusion over who to contact with concerns, so it's worth clarifying the chain of command and how care updates are communicated.
- Dining — One reviewer describes repetitive meals with no individual choice or dedicated dietary staff, which is worth confirming directly with current menus and staffing.
- Cleanliness & maintenance — Accounts of the facility's condition are inconsistent, ranging from clean and freshly painted to disorganized and neglected, so a firsthand tour is recommended.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Sonrisa Villa. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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