Hemet, California
Smith Road Assisted Living
Assisted Living
753 SMITH ROAD, Hemet, CA 92544
Smith Road Assisted Living is a 12-bed assisted living community in Hemet, California, providing personalized support to residents in a home-like setting.
- Licensed capacity
- 12 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 7
AI summary
Smith Road Assisted Living has been licensed for just over three years and shows 1 Type A finding (the state's most severe citation class, tied to resident safety or care) and 11 Type B administrative findings across that period, with nearly all of that activity concentrated in the past three years.
Read Full SummaryRead less
- Track record — Over 3.2 years of operation, the community accumulated 1 Type A citation and 11 Type B citations, alongside 4 substantiated allegations out of 23 investigated complaints, a pattern concentrated in a short operating history rather than spread across a long tenure.
- Recent 3 years — Nearly the entire lifetime record falls within the past three years, including the single Type A citation and all 4 substantiated allegations, meaning there is no earlier clean period to point to as reassurance and no improving trajectory to credit yet.
- Complaints — Complaint investigations (18) far outnumber routine inspections (2 lifetime, 6 in the recent window), meaning most of what is known about this community comes from responding to specific complaints rather than from scheduled state reviews.
- Operating tenure — With only about three years and two routine inspection cycles since licensing in 2023, the record is still relatively thin, so the concentration of findings carries more weight than it would for a longer-tenured community with the same counts.
- 1.Can you walk us through what led to the Type A citation and what corrective actions were verified afterward?
- 2.Which categories of the 4 substantiated allegations were confirmed, and what changes were made in response?
- 3.Given that complaint investigations far outnumber routine inspections here, what is driving the volume of complaints, and how does the community track and respond to them?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #331881421
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 18
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 11
- Substantiated allegations
- 4
Available reports · 26
Complaint investigation
Feb 11, 2026
Complaint investigation
Jan 16, 2026
Complaint investigation
Dec 17, 2025
Complaint investigation
Dec 16, 2025
Facility evaluation
Dec 16, 2025
1–5 of 26 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,000 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Dining Options
1 feature- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
A serious review raises alarming concerns about cleanliness, staff attentiveness, security, and communication that families should independently verify before considering this community.
Read Full SummaryRead less
- Cleanliness & maintenance — The review describes the facility as dirty and disorganized, so families should tour in person and assess current housekeeping and upkeep standards.
- Staff & care — Concerns were raised about staff showing little urgency or attentiveness to resident needs, which is worth probing through direct questions about staffing ratios and training.
- Communication — The reviewer reported that questions and concerns went unanswered, so families should ask how the community handles family communication and issue resolution.
- Safety & security — A lack of check-in procedures and unmonitored entry was described, making it important to ask specifically about entrance security, visitor policies, and staff monitoring.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Smith Road Assisted Living, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Smith Road Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Smith Road Assisted Living?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.