Montgomery Springs Manor

22107 Montgomery Street, Hayward, CA 94541

Assisted LivingResidential CareMemory Care

Accepting Residents

About Montgomery Springs Manor

Accepting

Montgomery Springs Manor is a assisted living community located in Hayward, CA. Contact us to learn more about our services and availability.

License #

015601506

Status

Licensed

Licensed Capacity

15 beds

Licensed Since

Mar 2014

AI Summary

Montgomery Springs Manor has accumulated 20 Type A findings (the state's most severe citation class, involving resident safety or care) and 42 Type B (administrative) findings over 12.5 years of licensed operation, with 1 Type A finding and 6 substantiated allegations within the past three years alone.

Track record — Across more than 12 years of operation this 15-bed community has drawn a notably high lifetime count of both severe (Type A) and administrative (Type B) findings, which is a heavier pattern than typical for a home of this size.
Recent 3 years — The past three years still show 1 Type A and 5 Type B findings along with 6 substantiated allegations, so this is not a case of old problems fading into a clean recent record — the concerning activity is current.
Complaints — All 11 recorded complaint investigations occurred within the past three years even though the lifetime complaint total is also 0 outside that window, meaning every substantiated allegation on file stems from recent activity rather than being spread evenly across the license period.
Severity — With 6 of the recent allegations substantiated and only 3 unfounded lifetime, the overall substantiation rate (~14%) is not extreme, but the concentration of severe Type A findings in the recent period is the detail worth focusing on.

Ask the community

1.Which specific Type A findings were issued in the past three years, and what corrective actions were taken and verified by the state?
2.Which categories of allegations were substantiated in the recent complaint investigations, and what changes has the community made since?
3.Has staffing, training, or care planning changed recently in response to the increase in complaint investigations?

Inspections

Total inspections4

Most recentJul 2026

Type A citations (most severe class)20

Type B citations (administrative)42

Complaints

Investigations completed0

Allegations substantiated0

Type A citations (most severe class)20

Type B citations (administrative)42

Date	Type	Report
Jul 10, 2026	Facility Evaluation	PDF
Jul 2, 2026	Facility Evaluation	PDF
Jun 18, 2026	Facility Evaluation	PDF
Mar 24, 2026	Facility Evaluation	PDF
Aug 14, 2025	Complaint Investigation	PDF
Aug 14, 2025	Facility Evaluation	PDF
May 1, 2025	Complaint Investigation	PDF
May 1, 2025	Facility Evaluation	PDF
Mar 5, 2025	Facility Evaluation	PDF
Feb 14, 2025	Complaint Investigation	PDF
Feb 14, 2025	Complaint Investigation	PDF
Feb 14, 2025	Facility Evaluation	PDF
Nov 21, 2024	Complaint Investigation	PDF
Sep 4, 2024	Complaint Investigation	PDF
Sep 4, 2024	Facility Evaluation	PDF
Aug 6, 2024	Complaint Investigation	PDF
Aug 6, 2024	Facility Evaluation	PDF
May 1, 2024	Facility Evaluation	PDF
Apr 26, 2024	Facility Evaluation	PDF
Apr 26, 2024	Facility Evaluation	PDF
Apr 19, 2024	Complaint Investigation	PDF
Mar 8, 2024	Complaint Investigation	PDF
Mar 8, 2024	Facility Evaluation	PDF
Feb 23, 2024	Complaint Investigation	PDF
Feb 23, 2024	Complaint Investigation	PDF
Feb 23, 2024	Facility Evaluation	PDF
Jun 13, 2023	Facility Evaluation	PDF
Feb 25, 2023	Facility Evaluation	PDF
Aug 24, 2021	Complaint Investigation	PDF
Aug 24, 2021	Facility Evaluation	PDF

View full record on CDSS website

Pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Activities & Programs

Reviews

Online Reputation

Summarized from reviews published on other websites

There isn't enough direct review content specific to Montgomery Springs Manor to draw firm conclusions, so families should verify care quality, staffing, and pricing details on a tour.

What reviewers praise

Value & pricing — Listed starting costs are notably lower than the Hayward area average, which may appeal to budget-conscious families.
Staff & care — The community offers 24-hour supervision along with support for bathing, dressing, medication management, and non-ambulatory needs.
Atmosphere & grounds — The property features a garden and walking paths, and is close to pharmacies and medical facilities like Kaiser Permanente.
Activities — Movie nights and community-sponsored events are offered to encourage social engagement among residents.

Worth asking about

Staff & care — Ask about current staff-to-resident ratios and how the care team handles specific health conditions or emergencies, since detailed firsthand caregiver feedback isn't available.
Dining — Confirm the variety and quality of daily meals and how special dietary needs are accommodated, as this wasn't addressed in available feedback.
Financial transparency — Clarify how pricing changes as care needs increase, since only the starting cost is mentioned and higher levels of care often carry added fees.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Care Services

Medication management

Bathing & dressing assistance

24-hour supervision

Activities of daily living (ADL) assistance

Mobility assistance

Non-ambulatory care

Wheelchair accessible

Diabetes / insulin management

Incontinence care

Respite / Short-term care

What This Community Offers

Furnished units

Emergency call system

Housekeeping Included

Laundry service / Dry cleaning

Activity room

Walking paths

Garden / Courtyard

Accommodates special diets

All-day / Flexible meal times

Scheduled transportation

Move-in coordination

Meet the Team

Languages Spoken

English

Explore the Area

See what's nearby Montgomery Springs Manor, including hospitals, pharmacies, and groceries.

Montgomery Springs Manor

About Montgomery Springs Manor

State Licensing & Compliance

Pricing

Activities & Programs

Reviews

Online Reputation

Care Services

Daily Care Services

Specialized Care

What This Community Offers

Amenities

Outdoor Spaces

Dining Options

Transportation

Community Services

Meet the Team

Languages Spoken

Explore the Area