Hayward, California
Landmark Villa
Assisted Living · Independent Living
21000 Mission Boulevard, Hayward, CA 94541
Landmark Villa in Hayward, California offers assisted living and independent living in a larger community with 140 licensed beds.
- Licensed capacity
- 140 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2012
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Landmark Villa's lifetime record includes 1 Type A finding (the most severe citation class, tied to resident safety or care) across nearly 14 years of operation, but the past three years — spanning 10 inspections — show no Type A or Type B findings and no substantiated allegations.
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- Track record — Over almost 14 years of licensure, the community has accumulated 1 Type A citation and 6 Type B (administrative) citations, a modest total for a 140-bed community operating that long.
- Recent 3 years — The past three years show a notably active inspection schedule with 10 visits and zero Type A or Type B findings, indicating the concerns behind the lifetime total are not part of the current pattern.
- Complaints — Of 9 investigated allegations over the community's history, none were substantiated and 8 were unsubstantiated, suggesting complaints have been looked into without confirming wrongdoing.
- Operating tenure — Nearly 14 years of continuous licensure gives this record solid weight — enough inspection cycles have passed to see a real trajectory, and that trajectory is improving.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #15601501
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 6
- Substantiated allegations
- 0
Available reports · 18
Facility evaluation
Mar 19, 2026
Facility evaluation
Feb 10, 2026
Facility evaluation
Feb 2, 2026
Facility evaluation
Jan 13, 2026
Facility evaluation
Jan 6, 2026
1–5 of 18 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,200 / mo
- Studios
- $2,200 / mo
- 1-Bedroom
- $2,500 / mo
Independent LivingStarting at$2,200 / mo
- Studios
- $2,200 / mo
- 1-Bedroom
- $2,500 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.2Average RatingAveraged from 47 reviews published on other websites
AI review summary
Landmark Villa is widely praised for caring, long-tenured staff and good value, though families should ask about staffing consistency, cleanliness upkeep, and how billing issues get resolved after a resident leaves.
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- Staff & care — Reviewers repeatedly describe caregivers as warm, attentive, and long-tenured, with many families saying staff treated their loved ones like family.
- Value & pricing — Many families highlight that Landmark Villa offers reasonable pricing and flexible payment plans that adjust as care needs increase, often citing it as more affordable than comparable communities.
- Dining — Several reviews compliment the food as tasty, made from scratch, and offered with variety, though a few residents mention it isn't to their personal taste.
- Atmosphere & grounds — Residents and visitors often describe the community as warm, homey, and welcoming, with staff and residents greeting newcomers with genuine kindness.
- Activities — Families note a range of activities like bingo, yoga, and game nights that help residents settle in and build new friendships.
- Cleanliness & maintenance — While many call the facility clean, some reviews describe an outdated look, worn carpets, and maintenance issues like loose fixtures, so families should tour in person to assess current conditions.
- Communication — A few families reported difficulty getting timely follow-through on requests or clear answers about care details, so it's worth asking how the community handles ongoing communication.
- Financial transparency — One family described a delayed refund check after a resident's passing, so families should clarify the process and timeline for billing adjustments or refunds.
- Staff & care — A small number of reviews raised serious concerns about medication administration and choking hazards, so it's worth asking specifically about staffing ratios and safety protocols for residents with higher medical needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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