Hayward, California
Grand Oak Manor Suite II
Assisted Living · Residential Care
999 Torrano Avenue, Hayward, CA 94542
Grand Oak Manor Suite II is a residential care community in Hayward offering assisted living and personalized support for seniors.
- Licensed capacity
- 14 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2025
License history may include previous operators.
State inspections
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Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
In its first year of licensure, Grand Oak Manor Suite II has no Type A findings but has drawn 8 administrative citations and 4 complaint investigations, with 3 of those allegations substantiated.
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- Track record — No Type A citations, the most severe class tied to resident safety or care, have been issued; all 8 citations to date are Type B administrative findings covering things like paperwork, posting, or minor procedure gaps.
- Operating tenure — The community has been licensed for only about one year, so this record reflects a single year of activity rather than a long operating history, which limits how much can be inferred either way.
- Complaints — All 4 complaint investigations occurred within the past three years (effectively the entire licensed period), and 3 of the 4 were substantiated, a 50% substantiation rate worth discussing directly.
- Recent 3 years — The 8 inspections and 4 complaint investigations recorded so far are clustered tightly between mid-2025 and early 2026, meaning nearly all of the facility's regulatory history is recent and active rather than settled over time.
- 1.Which categories of allegations were substantiated in the 3 confirmed complaint investigations, and what corrective actions were taken?
- 2.Have the corrective actions related to those substantiated allegations been verified as resolved by the state?
- 3.What specifically did the 8 Type B citations involve, and have those administrative issues been corrected?
Source: California Department of Social Services (CDSS)
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- License number
- License #19201493
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 0
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 8
- Substantiated allegations
- 3
Available reports · 12
Facility evaluation
Mar 24, 2026
Facility evaluation
Mar 17, 2026
Facility evaluation
Mar 17, 2026
Complaint investigation
Mar 17, 2026
Complaint investigation
Feb 26, 2026
1–5 of 12 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,900 / mo
- Shared Rooms
- $3,900 / mo
- Private Rooms
- $4,800 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Dining Options
1 feature- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Grand Oak Manor Suite II. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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